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"Room was big and spacious, however maybe due to the age of the room, the place felt that it didn’t have sufficient lighting. We need to make futon beds ourselves too, not like the previous ones I went to - they usually make it for you. Bath tax per person was applicable in cash only upon checkout. Breakfast and dinner were nice and the staff were friendly and helpful"

"Grete breakfast"

"Absolutely excellent facilty. Super hospitable staff."

"The Onsen was wonderful and relaxing, staff were extremely friendly and provided good services like a pickup/dropoff at the train station and a shuttle to the entrance to the Snow Monkey Park."

"This is a lovely ryokan. We had a private onsen but our adult children used the public one and liked it very much. The food was excellent but there was way too much. Nice to wander around the little town and stop at the excellent bakery near the train station."

"The staff was very kind and helpful. The suite was also very clean and spacious. This hotel is perfect for a small group trip. They offer a free shuttle service that you need to reserve in advance. Although I'd recommend renting a car if you'd like to explore different places near the hotel, the shuttle service helps a lot! My only regrets are that it rained during our stay and that we didn't book a long stay. You could definitely do 4 days or more! It's a beautiful hotel. "

"It's an amazing hotel.staff were wonderful"

"The breaksfast was Japanese style and elaborate spread. The rooftop onsen was amazing with excellent view "

"Old hotel, spacious rooms but not that clean."