富山縣歷史名勝酒店

"I usually stay at MINN, this is my first time to stay at TOKYU STAY cause they also equipped in-room laundry machine. This is also my first time to give out a hotel rating so low. Honestly, everything is good except for one thing. The young guy in front desk attempted to downgrade my room type from Residential Double (RD) to Moderate Double (MD). I booked it via Expedia four months earlier. Unlike Agoda, Expedia always list room types clearly with corresponding photos. There’s no room for staff to manipulate or randomly assign. I like certainty, no ambiguity even though booking via Expedia often costs more. First, he confirmed my RD reservation, but gave me MD room (907). When I dragged my luggage downstairs, I thought it’s just a mistake, and waited for change with no anger. Then he insisted that room 907 is RD. I thought he might be new, not so familiar with the room type, so I showed him pictures, telling him these two types are totally different. Then he spoke in Japanese to tablet, translating into English to me. He wanted me to understand that sometimes layout for each room is different. Nonsense! It’s nothing to do with layout. Layout always goes with room type. At the moment, I realized his real intention. What he didn’t know is that I actually went to their official website for double check before booking. Their website lists each room type with photos, exactly same as Expedia. Even though I’m so cautious, things still went wrong. "

"OK"

"旅館外表新營服務也不錯，但每種不足碰到消防警告讓我們到樓下等待很久結果是誤包"

" The hotspring is really nice!!"

"作为在市区的酒店，浴室还不错"

"地點佳，員工親切"

"職員好有善！地方非常整潔！環境非常舒適優美！房間內設有洗衣機，非常方便！溫泉舒適！"

"I will come back next time "

"已經是第二次入住，主要因為房間整潔度高，地理位置很好，離濃飛車站及JR站很近，職員很有禮貌，有浴場及私湯可以給客戶挑選，如果再次去高山，一定會再入住。"