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"Staff unfriendly, No English at all. The center air conditions in my room was no cold air comes out. A small portable air conditioner with very little cold air. The room was very hot . Not even little coffee for me to drink in the morning. I think their cup in the room never been washed, I used their cup to drink water in the morning, I had stomach pain and diarrhea in the noon time. Etc. I would never live there again. "

"Gorgeous ryokan. Staff was great! "

"Great place to stay "

"Beautiful ryokan with a modern aesthetic in rooms. Spacious rooms and very friendly staff. Private baths were very hot and easily booked. Well located and easy to arrange for parking. Yukatas are provided and easy to wander the town, along with included pass to all the baths in town. "

"This is a beautiful property, and we wished we could have stayed longer, much longer. Our room was a piece of art. The owners were kind and gracious. We will surely return!! "

"We were greeted with freshly made hot tea and cakes, and an incredibly informative introduction to the hotel, amenities, and local area. They also provided wine in the lobby and an open bar with multiple drinks and small snacks until midnight and 0200 respectively which was almost unbelievable until we saw it ourselves. "

"Property is centrally located in Kinosaki Onsen’s main street and canal. It is also almost in front of Jizou-Yu, one of Japan the town’s seven public baths. Room I stayed in was modern and recently built or renovated. This ryokan has its own bath. Staff at check in was very nice and helpful. They do let you know that staff after a certain time in the afternoon do not speak English and there is an 11:30 PM curfew - they lock the doors. Breakfast or dinner was not included but room and inn were still of great value. It even has its own private balcony area. I would definitely recommend this property to anyone and would stay again if given the chance. "

"Property located about 15 min walk from the main Onsen strip but it provides shuttle service to the strip every half hour. Rooms are large and very nice. Most notable is their buffet dinner and breakfast is excellent with various delicacies almost comparable to high end restaurant but with so much more variety."

"The Ryokan is on the main street of Kinosaki -onsen, with great view and easy access to all the public bathhouses. The customer services were really good. They also provide good dinner and breakfast there. And I appreciated that they allowed me to store my luggages even after checkout."