Rincon de la Victoria Treasure Caves Hotels

"For what you pay, the television was disappointing. After a long day out exploring, we like to relax and maybe watch a film. The tiny screen television was stuck away high in a corner."

"Estuvimos en semana santa y todo fue perfecto ubicación inmejorable todo muy cuidado y Lázaro super atento y amable Volveremos "

"lovely staff, great location "

"The apartment looks like an amazing place to stay. The reality is very different. We booked the apartment on the day that we stayed and I am pretty sure that the company that runs tha partmenr did not know we had booked it as I had to call as there were no instructions of how to access the apartment. I called the number eventually on my email and then had to do the check in process outside the property! It gets worse, eventually 15-20 minutes later we get into the apartment and there were ants on the table,and lots of crumbs on the place mats which were on the table, on the work tops and on the tiled floor. We complained and in fairness the host sent the cleaner to the apartment who came while we were out. Before we went out we decided to put our food in the fridge as we felt it was the only place that it was safe, but when we came back and went to our food, we found ants in our food. Interestingly the host sent in his confirmation email that there is an ant problem in the apartment. Surely in April this should have not have been an issue but it was. I asked for a refund as we felt the apartment fell well below the standard that we expected. Since my email that I sent 7 days ago I still have not had a reply, poor customer service. My advice is to not rent this apartment , not even for one night!!! If you do good luck"

"The breakfast menu was very good. Our room was a good siz. The staff were friendly and helpful."

"We had an emergency booking. Host was very accomodating and place is beautiful and tastefully designed. We were very comfortable."

"Everthing was verry good"

"This place was soooo crazy clean and so much space for the money. Hostess was so kind and accommodating. My only difficulty was getting response to messages, but in person they were right on top of things and happy to help."

"Excellent location and our host went above and beyond to accommodate us and ensure we got settled in. He continued to be attentive and we are very grateful for his kind and generous hospitality. We would highly recommend this apartment. It is everything it purports to be. It is perfectly situated with easy bus access and beautiful beach front views. The kitchen is extremely well equipped and the apartment’s size is great with a large lounge and two large bedrooms as well as a very large balcony area for outdoor dining if desired. Thank you, Jose!"