Tromello hotels from HK$617

"The room was comfortable and very clean, the staff was a highlight - thoughtful, friendly, helpful, and went our o their way to make sure we were taken care of. Breakfasts were great with bartender ready to make us fresh cappuccinos. One day we weren't feeling well and they made sure we had food. So kind. would definitely recommend. public transport to metro across the street."

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"Hotel is clean and modern. Bed and pillows comfortable. Staff very friendly and helpful. Quiet location. Good breakfast. Will stay again."

"Unfortunately, I cannot recommend this hotel, as our stay was very disappointing. The staff were very friendly, and I’m genuinely sorry if this review upsets them, but I cannot be dishonest about the property itself. I initially intended to give a score of 2/10, but revised it to 4/10 because the breakfasts were quite good, and the room cleaning provided by housekeeping was also very well done. Unfortunately, everything else fell far below expectations. The temperature in both the room and the corridors was uncomfortably high—it felt close to 30°C. The hotel is marketed as a 4-star property, but in reality it felt more like a 2-star hotel. The biggest issue is the noise: it was extremely loud at night, making it nearly impossible to get proper sleep. The food in the restaurant was also very poor. Even simple dishes, such as baked potatoes, were undercooked and seemed as though they had been prepared in a microwave."

"Everything was good for money I paid "

"Although not everything was 'perfect', the staff were very kind in assisting, the breakfast was a standout with many delicious selections, the bed was very comfortable. My Jr Suite faced a back field with very little noise, one room segmented (no door) from the sleeping area made it convenient. Large bathroom with nice shower. The first morning the sounds of someone early talking loudly in the hallway were surprisingly clear and loud, the second night I found the long round pillow from the couch is the right length to put against the crack below the door and muffle it. Some minor things like requesting the sofabed be made or stripped, and my bed not be made, got confused but nothing major. Housekeeping responded promptly to any concern. The staff were pleasant and friendly and accommodating. Fyi it's a walk around a big field to get to the Forum, the gate in the fence gives entry with a buzzer midway. There is little in the immediate vicinity and the hours of the bar (mayonnaise sandwich or ham & cheese) is from 3pm or so, not for lunch. Dinner we did not get to try as we had evening events and had to leave before the restaurant opened at 7:30pm. There is a small fridge in the room which was very helpful, and a kettle with packets of coffee, decaf, and tea (no milk nor lightener) and some apples, a nice touch. Toiletries are provided too. Elevators work well, surroundings are peaceful, the side entry of the Forum is visible from the hallway- fun! Thank you"

"Brilliant place to stay. Transport links are very good. Nice food and lovely room with a view. Hope to be back soon. "

"breakfast was good but everyday same menu for long stay in hotel ...boring to eat same meal."

"This was a last minute booking for us. We booked 2 rooms. My hubby woke me up to complain about a small bug he found in our bed. I took a small video of it, thinking it might have come from the open window. The next morning, our son and girlfriend complained how “itchy” the sheets felt when leaving the area. I took another look at the video and looked up “bed bugs”. It looked like the same critter. I called the hotel to report our finding, but they were very dismissive."