Check in was fast and easy. 👍 Staff was friendly. Coffee and waffles were at reception for free.
Excellent centralized location!
Room condition was not as expected. We booked an apartment for 3 but the bedroom was extremely small and was under average condition. Because the room was on the top floor, we were basically stayed at an attic space. The light in the bedroom was 2 small LED light right above my head. Terrible.
The third person had to sleep on the couch because when we tried to pull out the couch, it could not make a bed with it. The pull out was some kind of foam with something. So we just slept on the sofa for 4 nights.
There was no phone in the room so we had to go down 3 stories and around the corner of the building in snow for service.
The snow were not swept and cleaned on the stairs on the top floor where we were. We had an older friend with us, she was very afraid of taking those stairs.
Apartment was not fully ready when we arrived. had 1/3 of a roll of toilet paper. sheets and blankets were not ready for the 3rd person. Front desk said those should be ready on the sofa but obviously they were not. Soap dispenser for the sink was empty. only one soap dispenser in the shower room for everything, no shampoo or conditioner. these are just basic amenities.
Hot water was in and out. Can you imagine no hot water in a Norway winter?! WiFi was poor. WiFi was even slower and worse in the bedroom.Overall we were not satisfied with the apartment. We
