Tsuen Wan Ferry Pier

Staff and management were the worst i have experienced in 30 years of traveling all over the world and especially HK. Management refused to so the bare minimum that any other establishment would have been happy to do. They refused to refund what they categorically knew was a booking error from me when i booked a one night stay on the wrong date. Even when i was staying at their hotel for a further 6 nights they refused what would have been no problem anywhere else They put the blame weakly on Expedia which you should be aware of. Pretty silly when i was considering staying one to 3 months You have to wonder what Aaron Lee and Rava Partners think of this behavior Totally unacceptable that i wasnt refunded for a booking error when i was staying at their hotel for 7 nights They knew all this and still refused Just greedy

Helpful and friendly staff. Clean property. Only wish the window could be slightly opened to let in fresh air.

Clean room, close to food and transportation. Nice access to a gym next door.