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"the front desk staff is very helpful when I asked to keep my 2 luggages for my later return; room is big and clean, breakfast is very good"

"We greatly enjoyed staying here. Everything was excellent: the room, the food, the staff, the onsen. Staff were particularly helpful, providing information about visiting potters and taking care of sending our luggage. Hagi was a lovely city with much to see and do. And the sakura were in full bloom everywhere!"

"Very good overall. Breakfast was good. Very little English or Roman text."

"Delicious breakfast, beautiful views, and wonderful staff. "

"Great."

"The property was located in the heart of the town. There were lots of grocery and dining options within walking distance. The beach was a short drive away too. We were able to drive to many scenic places like Akiyoshido Cave and the quasi national park from there. The house was spacious and very clean. The neighborhood was quiet other than during the elementary school’s break time when little children could be heard playing. The house was also well stocked, though I wish there could’ve been soup/ rice bowls, a kitchen scissors and a rice cooker. I was also slightly confused by the check in procedure but thankfully the Rakuten team responded soon enough to help us with it. Overall, it was a very pleasant 1 week stay and we enjoyed the place very much. "