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Reviews of Country Inn & Suites by Radisson, Tulsa, OK

3 out of 5
Country Inn & Suites by Radisson, Tulsa, OK
1034 North Garnett Road, Tulsa, OK

Reviews

7.2

Good

Rating 10 - Excellent. 299 out of 1005 reviews" "
Rating 8 - Good. 314 out of 1005 reviews" "
Rating 6 - Okay. 181 out of 1005 reviews" "
Rating 4 - Poor. 102 out of 1005 reviews" "
Rating 2 - Terrible. 109 out of 1005 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelia

Travelled with group
Liked: Amenities
The property was nice the staff was very friendly but the neighborhood then look the best for the safest
Stayed 1 night in Apr 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty carpet. Lobby and hallway did not have air conditioning. Room had hole in ceiling and bed bugs bite. Shower old and stained never staying again this does no good because has several horrible reviews
Stayed 1 night in May 2024

10/10 Excellent

Laticia

Liked: Cleanliness, staff & service, amenities
Very nice place
Stayed 1 night in May 2024

8/10 Good

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would gladly stay here again
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Its an older buidling but our room was clean and pest free. The price is on point. I would stay here again.
Stayed 1 night in May 2024

6/10 Okay

Connie

Travelled with partner
It was good for the price.
Stayed 2 nights in May 2024

2/10 Terrible

Waylon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Automatically after exiting we felt like we were in a bad area. A lot of unsafe feelings and vibes. Lots of people walking around and homeless looking people. As soon as we walked in there was a strong smell. Not a clean one either. Like they were covering a bad smell. No one was at the front desk we had to wait 20 minutes for someone to help us. Wouldn’t check us in early. Felt uneasy as we walked out there were strange people and homeless people out front trying to go inside. Called asking for a refund. No luck. Called Expedia for customer service help thinking if I explained how I felt unsafe letting my family stay here that they might help find a way to get a refund. They called the hotel manager who denied a refund then the Expedia customer service woman hung up on me. I tried to call the hotel after and the manager “wasn’t there, he just left” everything about this hotel was sketchy and bad vibes. The hotel looked nothing like the pictures and it was a waste of $ that I can’t get back. We booked on a Friday and went Saturday to check in and decided absolutely not we aren’t staying in this sketchy unsafe place. Wish Expedia would make it right but I will call the hotel and complain to the manager on Monday. A WASTE OF $112 I will never get back. I opted to pay over $220 for a hotel last minute for the safety of my family. DON’T BOOK HERE!!!!!
Stayed 1 night in May 2024

10/10 Excellent

deneen

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 7 nights while on business with first night being this past Tuesday. Their room cleaning policy apparently is to clean every 3 days. Saturday afternoon comes and my room still hasn't been cleaned. Granted I'm not a messy person, but living out of a hotel room trash bins start to pile up, no more clean towels, hell I was only provided a half used roll of toilet paper with no spares. Lobby and hallways smelled like a boys locker room from 2007, in that, someone set off an axe body spray bomb, presumably to mask the weird smell of the rooms. when my room was finally "cleaned" on Sunday afternoon. My bed was made and new towels left, but no trash cans or trash bags were removed. Overall I had a roof over my head and a bed to sleep in, but it was not worth the money I paid to stay. This is a $60/night hotel at the most, even though I booked all my nights in a row. My rate varied from $84-$140. Will not be booking with them again
Stayed 7 nights in Apr 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Sprinkler leaking all over the floor Asked front desk for 1 towel, was told there were no towels I would need to wait until 10:00 am next day Vending machine sold out no way to get a drink anywhere at hotel. Asked front desk agent if they had any water was told I would need to pay $2 for a no name 8 ounce bottle. AFTER I had already been told there were no towels and sprinkler leaking all over floor. Zero customer service. Shower very dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, property conditions & facilities
It close to my work
Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn, Rialto

Stayed 5 nights in Mar 2024

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and management are excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffing
Stayed 1 night in Mar 2024

2/10 Terrible

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Look as if the room was just barely wiped down. Had booked room because of breakfast option only to get yelled at when asked if they will be putting more eggs & sausage out. Breakfast was supposed to be from 6AM to 9AM & we arrived at 8. Was told they was only gonna put eggs out if we was gonna eat them stating they can’t reuse them tomorrow & he wouldn’t be making more sausage. Overall just dissatisfied. Also the hotel has a strong smell of air fresher through out & couldn’t even enjoy food if wanted too.
Stayed 1 night in Mar 2024

6/10 Okay

Jeanette

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Brett

Stayed 1 night in Feb 2024

4/10 Poor

paul

Business traveller
Disliked: Cleanliness, staff & service
The area is pretty rough. The bathroom was very dirty and the breakfast was VERY basic.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great price
Stayed 1 night in Feb 2024

6/10 Okay

paul

Business traveller
Disliked: Cleanliness, amenities
In the first room assigned,the toilet did not work. The 2nd has an extremely dirty shoer. Breakfast was poor with limited options. verify

8/10 Good

JUDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly clean
Stayed 1 night in Feb 2024

4/10 Poor

James

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I'm not too hard to please! The room was nice, comfortable and clean. But I was at the breakfast area at 8:00 am. and there was no sausage, eggs of apple juice. I thought, no big deal, I'll have orange juice and a waffle. When my waffle was done I realized there was no syrup! A dry waffle isn't a yummy breakfast!
Stayed 2 nights in Feb 2024

6/10 Okay

Gale

Travelled with family
Liked: Staff & service
Property and rooms were good and comfortable, pleasantly quiet. Breakfast was average...plenty of waffles. Short 1 night stay and no problems.
Stayed 1 night in Jan 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sour milk and stolen money
The room was alright. Breakfast was mostly picked over and did not get replenished when items ran out. The milk for the cereal was sour. Upon informing the staff that the milk tasted sour, they told me it was likely because it was one percent. shortly after they told me this, the staff checked the date (per my request) and discovered it was in fact expired. Upon check out, I was told I would get my deposit back. Absentmindedly, I forgot that I paid the deposit in cash rather than my card. I left the property and realized that I paid cash. When I attempted to get my deposit back, they refused. When I contacted hotels.com they contacted the property, and the property proceeded to lie and say that my room was trashed. I went straight to sleep when I checked in, ate breakfast when I woke up, and then checked out. The only trash In the room was paper plates and cups from breakfast, neatly stacked on the table because it didn't fit in the trash can. As of this moment I don't see me getting any of my $50 back from the hotel or this third party, amd and I am extremely upset. This is not something I intend to let go until I either get my money back, or every place that this business is able to be reviewed knows the type of business this establishment does.
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean and nice hotel. The area of town just didn’t feel like the nicest.
Stayed 2 nights in Jan 2024

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very nice. The bed was very uncomfortable and I think I was allergic to the room....I developed a runny nose, sneezing, and sore throat but they all went away when I left the next day. Also, I didn't like the fact that they charge $50 extra as a deposit.
Stayed 1 night in Jan 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice, but the shower was freezing!
Stayed 1 night in Jan 2024

8/10 Good

Raymon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and on top of things
Stayed 1 night in Jan 2024

10/10 Excellent

Raymon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to my work clean and safe
Stayed 1 night in Jan 2024

8/10 Good

Tracy

Stayed 1 night in Jan 2024

6/10 Okay

Pat

Something had been spilled on the floor in the lobby when we checked in. It was still there next morning when we checked out. The van used for transportation to the airport, had the back doors broken and couldn’t open. We had to load our luggage into the passenger seats. The guy driving us to the airport was nice but dressed in sweats and looked like he just got out of bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Staff is friendly and efficient. Room is spacious and clean.
Stayed 1 night in Jan 2024

4/10 Poor

Savannah

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Front desk not too helpful - hotel was basically a motel 6
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay for one night. The breakfast could definitely be better.
Stayed 1 night in Dec 2023

10/10 Excellent

Boney Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decent property located 7 mins away from the Tulsa International Airport and 20 mins away from downtown Tulsa. The hotel facilities are pretty good and the breakfast is also nice. The staff are polite and courteous and the rooms are clean. Will stay here if I visit again.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Nov 2023

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service
Not acceptable - avoid
Very disappointing - would not recommend this hotel at all. So many issues - used toilet paper in the toilet on check-in, hair on the shower installation walls, opened bottles of shampoo and lotion (seal was broken on both), torn fitted sheet on the bed, killed a bug next to the sink, water pressure made the shower head sound like a machine gun, and the breakfast was terrible - the scrambled eggs were so overcooked that they were hard. I asked to speak to the manager before checkout, and he was 'away from the property' for 2 hours prior to checkout. I'm contacting for a refund. Avoid this place!
Stayed 1 night in Nov 2023

2/10 Terrible

Clifford

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Constant smell of Marijuana and folks hanging outside of my window until early morning hours both nights I stayed. Checked out early. Clerk stated it’s normal and I shouldn’t worry about it. Horrible location and outdated rooms. Only reason for any stars was housekeeping earned. Oh, it states the room has a phone…. Doesn’t say anything about it working.. just the phone and no cable to it.
Stayed 3 nights in Nov 2023

8/10 Good

marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

April

No alarm clock in room, no hairdryer in bathroom, no Kleenex tissues, breakfast is average but I’ve had better variety elsewhere. Room had an odor similar to automotive garage. Pillows were horrible. Sheets were stained. Toilet leaked water around base but the TV was nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

James C

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Country Inn & Suites on numerous occasions and have liked our stays. This location was the exception. I would not recommend anyone stay here. Poor service, along with a toilet would not stop running. .We asked to repair the toilet and they never did. Breakfast was horrible. Front desk not manned. Room smelled of smoke, which I found ironic after they had me initial the sign in sheet multiple times about not smoking in the room.
Stayed 2 nights in Nov 2023

6/10 Okay

Jasmine

Disliked: Cleanliness
The property needs some work. However the staff was great!
Stayed 1 night in Oct 2023

6/10 Okay

Holt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in Oct 2023

8/10 Good

Shana

Good proximity to the airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffery

Travelled with family
Liked: Amenities
Check in staff was very friendly and accommodating.
Stayed 1 night in Oct 2023