Tulsa Tulsa Premium Outlets Hotels

"We stayed at the resort for 5 nights. The room was excellent and the bed was extremely comfortable. Unfortunately, the resort was understaffed. We ordered room service and because they didn't have enough staff scheduled we had to walk about 8 minutes each way through the Casino to pick it up ourselves. The spa was understaffed and had no staff to perform spa services for the entire week. They required us to show our driver's licenses every time we picked up our car or purchase anything to the room. If I dropped off the car, my wife couldn't pick it up without having MY license with her. It was unecessary, annoying, and inconvenient. My wife tried to order an ice tea, and charge it to the room. She had her driver's license, but because the room was in MY name they wouldn't sell her the $2.00 tea. Very strange. In this regard the staff was not accommodating and felt undertrained for a resort level hotel. "

"A little run down for a holiday inn express. A few broken items in the room that need attention."

"Coffee M club was out Saturday morning. Unfortunate. Otherwise good stay"

"Yes"

"Kitchen was fairly well stocked. Did not use hot tub or pool due to weather. Great stay. Clean and modern and plenty of space. "

"Bathroom sink leaked around the faucet, bugs and spider webs on window seal, no toilet paper, beds appeared to have been just pulled back up."

"Worked out great! "

"The house was perfect for my and my sister’s family. Five kids, a baby, and four adults. The kids enjoyed the heated pool and the hot tub was nice for the adults. They also had fun with the arcade games.Overall is was a great stay. It was really close to the store and familiar restaurants.There was a pretty strong must to the place that made our allergies go crazy and while the surface of the home was mostly clean, it could use a good deep cleaning. If you have a sensitive nose to must and animals you might want to come prepared."

"It was very nice. I just wish the coffee maker worked. Very good location "