Casa de Piedra Tulum offers a peaceful retreat just minutes from the ancient Mayan Ruins. Travelers appreciate this serene haven where they can lounge by the pools, stroll through garden grounds, or take advantage of convenient dry cleaning and laundry services.
Located in Tulum City Center, a neighbourhood in Tulum, Casa de Piedra Tulum is near the airport and near theme parks. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
2 outdoor pools, a rooftop terrace and spa services are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment features a kitchenette with a stovetop, plus free WiFi and an LCD TV with digital channels. Added amenities include Netflix, an electric kettle and free tea bags/instant coffee. Weekly housekeeping is available.
Casa de Piedra Tulum offers 15 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4-star aparthotel has kitchenettes with stovetops and kitchenware and utensils.
Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Kitchenette
Blender
Cleaning supplies
Cookware, dishware, and utensils
Electric kettle
Freezer
Hob
Mini-fridge
Tea bags/instant coffee
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
20-inch LCD TV with digital channels
Netflix
Streaming services
Outdoor areas
Charcoal grill
Garden
Outdoor furniture
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lift
Smooth flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Luggage storage
Safe
Weekly housekeeping
Location highlights
Near a hospital
Near the airport
Things to do
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
15 units
Comprehensive recycling policy
Garden
Grey water recycling system
Humane treatment of captive wild animals
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights, lock the doors and return the keys
Access methods
Host will greet you, key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 5000 per accommodation, per stay
Cleaning fee: MXN 300 per accommodation, per stay (varies based on unit and length of stay)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2000 per vehicle (return, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Casa de Piedra Tulum Tulum
Casa de Piedra Tulum Aparthotel
Casa de Piedra Tulum Aparthotel Tulum
Frequently asked questions
Does Casa de Piedra Tulum have a pool?
Yes, this property has 2 outdoor pools.
Is Casa de Piedra Tulum pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Casa de Piedra Tulum?
Self-parking is free at this property.
What time is check-in at Casa de Piedra Tulum?
Check-in begins at 3:00 PM.
What time is check-out at Casa de Piedra Tulum?
Checkout is at 11:00 AM.
Does Casa de Piedra Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.
Where is Casa de Piedra Tulum located?
Located in Tulum City Center, this aparthotel is within 1 mile (2 km) of Hospital de Tulum, Dos Aguas Park and Holistika Art Walk. Temple of Doom and Cenote Calavera are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Casa de Piedra Tulum Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 29 out of 48 reviews
10 - Excellent
29
Rating 8 - Good. 12 out of 48 reviews
8 - Good
12
Rating 6 - Okay. 4 out of 48 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 48 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 48 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Ricky N
13 Mar 2025
Liked: Cleanliness, room comfort, communication
Nice place. Very comfortable and beautiful
Ricky N
Stayed 1 night in Mar 2025
10/10 Excellent
Corinna
26 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked that we were out of the fray in the city, but still walkable to great coffee shops, breakfast, restaurants and more. Plus, we loved having a full kitchen on site! The hosts were helpful and the beds were very comfortable.
Corinna
Stayed 4 nights in Mar 2025
10/10 Excellent
Phil
10 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a wonderful experience to stay at the Casa De Piedra the staff was very nice and friendly. The people were friendly and helpful it was a great experience definitely will be visiting again soon.
Phil
Stayed 7 nights in Aug 2024
8/10 Good
corey
29 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is great. Cenotes near by. Walking distance to restaurants and gas station.
corey
Stayed 8 nights in Dec 2024
10/10 Excellent
jenni
13 Nov 2025
Liked: Cleanliness, room comfort, communication
Great AC. Shower was good and plent of hot water. Room nicely sppointed. Sofa is really just a couch but was OK. Nice leafy and quiet location. Easy check in and out inuding leaving bags. Kitchen has range of pots and utensils. All good
jenni
Stayed 3 nights in Nov 2025
10/10 Excellent
Dan
5 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay over Christmas at Casa de Piedra. Hugo is an excellent host and had great suggestions for dining in downtown Tulum. The property is very interesting architecturally, is spacious, clean and has all the advertised amenities.
Dan
Stayed 6 nights in Dec 2024
8/10 Good
David Silva
3 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and safe like the space and
David Silva
Stayed 6 nights in Mar 2025
10/10 Excellent
Alex Neil
21 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and quiet. Everyone we saw was so friendly and welcoming. Loved the rooftop pool and deck area.
Alex Neil
Stayed 9 nights in May 2024
10/10 Excellent
Daniel
16 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment. Perfect for 2 people. Location is 5min scooter ride to the center. Nice local dining options close by. Host is responsive. Recommended
Daniel
Stayed 4 nights in Jan 2025
8/10 Good
Helen
27 Mar 2025
Liked: Amenities, communication
The owner/care taker was nice and help us with whatever we need. The suite has some unique characters, like the wooden half steps stairs, and the walk on net on the over height ceiling. That was interesting, my kid loves it.
Helen
Stayed 2 nights in Mar 2025
8/10 Good
Ameyalli
23 Jul 2025
Liked: Amenities, communication
The stay was good! Rooms did not look as well as the pictures and the sheets smelled real funky. The shower pressure was super strong and leaked from one side (which flooded the entire bathroom). But they were extremely accommodating. Towels were provided and the area was quiet! There was no problem parking and very easy to get to! The apartment was super clean and had everything we needed! There was also a tv with netflix and other apps which was super nice!
Ameyalli
Stayed 9 nights in Jul 2025
10/10 Excellent
michael
14 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We truly enjoyed our stay at Casa de Piedra. The value for money is unbeatable. 1000 square feet of living space with high ceilings and as an added bonus, a netted/webbed lounging area that doubles as a trampoline for kids. It was also nice having two distinct rooftop areas, one of which we had to ourselves. Hugo is very approachable and great to chat with, and Modesto looked after us very nicely. Yes, it's not the Hilton, but the price is a fraction of Hilton prices. Very comfy bed as well! Recommended.
michael
Stayed 7 nights in Feb 2025
8/10 Good
Jitka
27 Dec 2024
Liked: Communication
Disliked: Cleanliness
When this property was new it must have been amazing! It’s nice but you can see its old and no one takes care if it. The property had few cockroaches and lizards and ants. Since the windows are not sealed, there is a lot of noice from the road and it is impossible to sleep. Hugo was very friendly and nice to us.
Hosts very communicative and friendly. But room we had had mold and humidity issues. Lots of mold on curtains, rusted out bath fixtures due to lack of fan and circulation, ac smell. Property itself could use some maintenance as pictured from a bit ago (prior to hurricane?). Noise from people up and down stairs at all hours as we were on the 1st floor and they’re metal and no elevator. Had nice little patio and the outdoor cats were the best. Bed is full/double. Internet worked well. Walkable to several restaurants and cafes
John
Stayed 3 nights in Mar 2025
10/10 Excellent
Julie
24 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice well equipped apartment in a quiet residential area.
Julie
Stayed 7 nights in Jan 2026
6/10 Okay
paul
3 Jan 2026
Nice host and accommodations, but noisy.
paul
Stayed 2 nights in Dec 2025
10/10 Excellent
Ricky N
21 Mar 2025
Liked: Cleanliness, room comfort, communication
It was nice
Ricky N
Stayed 1 night in Mar 2025
8/10 Good
Jennifer
20 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, the property is very nice. Tucked away from the main street. Things that couldn’t improve their stay has extra towels to take to the pool in the beaches, which were not provided as a whole. My son and I loved are staying in Tulum and this three bedroom apartment is good for us.
quite area, easy to get to everything. especially if you have a scooter or car. if you want to venture to the hotel area or the ruins, you would be better off with scooter or using the collectivos verses bike.
Alfonso Garcia
Stayed 6 nights in May 2025
8/10 Good
stacey
22 Mar 2025
Liked: Room comfort, communication
Lacking in details, lots of details
Property has soooo much potential. It needs some attention and regular maintenance and someone who has attention to basic details.
stacey
Stayed 7 nights in Mar 2025
4/10 Poor
Blonka
14 Jan 2025
Liked: Room comfort, communication
Great host bad property
The host was awesome and communicated well. The property needs a refresh. It is also very very loud. I could hear everything my neighbor did or said and the stairs are metal so you could hear every time someone walked on them. Can’t recommend.
Blonka
Stayed 3 nights in Jan 2025
6/10 Okay
Clementine
30 Jan 2026
Liked: Amenities, property conditions & facilities, communication
Très bien sauf la douche,
Quand on prend une douche, ça en met partout car il n’y a pas de bac à douche
L’isolation : horrible : nous avions des voisins très très très bruyant, télé à fond jusqu’à 00h30, chaises traînées sur le sol ect .
Le quartier est pas très sécurisant si on veut rentrer du centre la nuit.
Sinon belle chambre, ustensiles de cuisine, sèche cheveux et petits produits de douche offert.
Merci
Clementine
Stayed 2 nights in Jan 2026
10/10 Excellent
Arcinda
15 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente estadía. Todo funciona muy bien. Limpio y muy amplio para una familia grande. Gracias.
Arcinda
Stayed 2 nights in Jan 2026
8/10 Good
Troy
19 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location and view of the jungle was nice, not alot of household stuff for longer term rentals / vacations.