Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous.
The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude.
The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife.
Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’.
I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules.
My family and I went to celebrate our birthdays in late Jan-Feb.
I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me.
The rooms are spacious and lovely.
Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm.
The property is sublime with nothing lacking.
Only minus for us is dinner portions are small and pricey.
I can’t wait till my next visit.
Yvonne
2025 年 1 月入住 6 晚
10/10 超赞
Maria Alejandra Hinojosa,Cuernavaca
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel está divino, es exclusive, las camas deliciosas, la habitación con muy bonito diseño e impecable. El restaurante Maratea delicioso en su cocina, la Atencion de Serena, porfirio, el chef, de todos expectacular, y el vino exclusivo del hotel Japa Chi IV de lo mejor Que he probado… todo esto hizo que nuestra estancia fuera inolvidable. A cada contacto con el personal recibimos ganas de consenting! GRACIAS A TODOS POR SUS ATENCIONES!!!
Maria Alejandra Hinojosa
2025 年 4 月入住 4 晚
10/10 超赞
Sherita
2025 年 5 月 2 日
Sherita
2025 年 4 月入住 3 晚
10/10 超赞
Alex,Guaynabo
与家人出行, 与配偶出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Alex
2025 年 4 月入住 2 晚
10/10 超赞
Christian
2025 年 4 月 11 日
Christian
2025 年 4 月入住 4 晚
6/10 一般
Nazariy
2025 年 4 月 10 日
满意:住宿条件和设施,清洁度
Nazariy
2025 年 3 月入住 3 晚
10/10 超赞
Nateisha
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Nateisha
2025 年 3 月入住 5 晚
10/10 超赞
Jossie
团体旅客
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.
Jossie
2025 年 3 月入住 3 晚
10/10 超赞
Alexandre,Candiac
与家人出行
2025 年 3 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Merveilleux
Alexandre
2025 年 3 月入住 3 晚
10/10 超赞
emmett t
与家人出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it!!
emmett t
2025 年 3 月入住 3 晚
4/10 很差
Michelle,Water Mill
与家人及幼儿出行
2025 年 3 月 24 日
I had a massage that gave me a literal concussion.
Michelle
2025 年 2 月入住 4 晚
10/10 超赞
Varun
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing property
Varun
2025 年 3 月入住 5 晚
8/10 还可以
Aria
与配偶出行
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施
The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.
Aria
2025 年 3 月入住 4 晚
10/10 超赞
Kyle
与配偶出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conrad Tulum is a little slice of heaven! We will be recommending this hotel to friends and family.
Kyle
2025 年 3 月入住 1 晚
8/10 还可以
Diana Gabriela Castillo
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Instalaciones nuevas, de lujo con muy buenos acabados, falta tina interior. Los restaurantes bien pero nada espectacular
Diana Gabriela Castillo
2025 年 3 月入住 2 晚
8/10 还可以
Rob
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Rob
2025 年 3 月入住 6 晚
8/10 还可以
Joseph,Spring
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful, location - good food and service. broken hot tubs and slow towel service.
Joseph
2025 年 3 月入住 4 晚
10/10 超赞
Sara
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Sara
2025 年 2 月入住 8 晚
10/10 超赞
Giulliana
与家人出行
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is amazing and service is excellent!
Giulliana
2025 年 2 月入住 5 晚
10/10 超赞
Langson
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Langson
2025 年 2 月入住 3 晚
10/10 超赞
Stephen
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb hotel
We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.
Stephen
2025 年 2 月入住 3 晚
10/10 超赞
Pratap
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Conrad Cool!
This was magic
From the room to the beach .
It was so so special.