“Really liked this place. Beautiful, great view, massage, service, food and drinks. Didn't know that they turn the AC off during the day but if you ask them, they can leave yours on. ”
“Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some……
“I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs……
“The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.”
“This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere.
Things to note:
You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday
The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the……
“The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.”
“Mejorar la coordinacion entre los encargados de areas admon. , bar, restaurantes y ademas con los promotores de las app xq nos vimos en unas contradicciones en cuanto a promosiones y servicios otorgados a los huespedes, a pesar que fuimos muy bien atendidos por lós responsables dando sus versiones...Esto no denigra la buena atencion que tuvimos....”