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Novotel Citygate Hong Kong

Photo gallery for Novotel Citygate Hong Kong

Featured image
Seasonal outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Novotel Citygate Hong Kong簡介

聯合國教科文組織可持續住宿

Novotel Citygate Hong Kong

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • 泳池
  • 免費 Wi-Fi
  • 免費機場接駁車
  • 空氣調節
  • 餐廳
  • 健身室

Cleaning and safety practices

  • 消毒清潔
  • 提供酒精搓手液
  • 個人防護裝備
51 Man Tung Road, Tung Chung

鄰近熱點

  • 人氣熱點Citygate Outlets4 分鐘步程
  • 人氣熱點Tung Chung New Development Ferry Pier18 分鐘步程
  • 人氣熱點Tung Chung Fort4 分鐘車程
  • 機場Hong Kong (HKG-Hong Kong Intl.)9 分鐘車程

Choose dates to view prices

有關此地區的資料

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping centre. Shoppers can check out Citygate Outlets, while everyone can enjoy the natural beauty of Pui O Beach and Silvermine Beach. Travelling with kids? Consider Hong Kong Disneyland and Ngong Ping 360.
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附近景點

  • Citygate Outlets - 4 分鐘步程
  • Tung Chung New Development Ferry Pier - 18 分鐘步程
  • Tung Chung Fort - 4 分鐘車程
  • Skypier - 6 分鐘車程
  • AsiaWorld-Expo - 7 分鐘車程

交通資料

  • Hong Kong Tung Chung Station - 6 min walk
  • Siu Hei Station - 27 min drive
  • Hong Kong International Airport (HKG) - 9 min drive

餐廳

  • Where to eat
  • Essence – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Olea – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
  • Andante – Bar offering international cuisine. Serves breakfast, brunch, lunch and dinner daily, happy hour available.

住宿資訊

Novotel Citygate Hong Kong

Family-friendly hotel connected to a shopping centre in Tung Chung with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 440 soundproofed rooms feature free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Novotel Citygate Hong Kong offers 440 forms of accommodation with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

獎項及聯繫

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 6 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 178-178 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Computer station
  • Conference space (4790 square feet)
  • Meeting rooms 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

客房設施服務

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

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政策

入住

Check-in from 2 PM - 5:30 AM
Minimum check-in age - 18

退房

Check-out before noon

特別入住指示

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

翻新與關閉

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
The following facilities are closed seasonally each year. They will be closed from 2 December to 31 March:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

進門方法

Staffed front desk

寵物

Pets not allowed

小童與加床

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Cots (infant beds) are available for HKD 250.0 per night

此住宿接受以下付款方式

重要資訊

收費

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

可選額外服務/設施

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Self-parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

其他詳情

The seasonal pool will be open from April to December
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

住宿又稱為

Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

常見問題

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 586 out of 1138 reviews
5 - Excellent 51%
Rating 4 - Good. 415 out of 1138 reviews
4 - Good 36%
Rating 3 - Okay. 85 out of 1138 reviews
3 - Okay 7%
Rating 2 - Poor. 29 out of 1138 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1138 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Good location
Convenient location, professional staff and good service although room is a bit old.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service with a smile. Staff were cheery and helpful.
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room and hotel are fine except the TV is poor, it is not only still using analog , short of channel selection and the highest sound level was too low.
Stayed 2 nights in Feb 2021