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Sheraton Hong Kong Tung Chung

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Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
View from Room
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of Sheraton Hong Kong Tung Chung

Sheraton Hong Kong Tung Chung

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
9 Yi Tung Road, Lantau Island, Tung Chung

Explore the area

  • Popular LocationHong Kong Disneyland11 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)11 min drive
  • Popular LocationMa Wan Tung Wan Beach17 min drive
  • Popular LocationVictoria Harbour36 min drive

Choose dates to view prices

About this area

Tung Chung

Located in Tung Chung, Sheraton Hong Kong Tung Chung is near the airport and by the ocean. Tung Chung New Development Ferry Pier and Tung-O Ancient Trail are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lantau North Country Park and Lantau South Country Park. Hong Kong Disneyland and Ma Wan Park are also worth visiting. Kayaking, waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tung Chung travel guideOpens in a new window
Map

What's nearby

  • Citygate Outlets - 8 min walk
  • Tung Chung New Development Ferry Pier - 11 min walk
  • Hong Kong Disneyland - 11 min drive
  • Ma Wan Tung Wan Beach - 17 min drive
  • Victoria Harbour - 36 min drive

Getting around

  • Melody Garden Station - 11 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Hong Kong International Airport (HKG) - 11 min drive

Restaurants

  • Where to eat
  • Lobby Lounge – Café offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Lantau – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Yue – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Sunset Grill – Restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required.

About this property

Sheraton Hong Kong Tung Chung

Luxury hotel with 4 restaurants and full-service spa
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a sauna are on-site. All 218 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Sheraton Hong Kong Tung Chung offers 218 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sheraton Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (HKD 480 per day)
  • Covered valet parking on site (HKD 600 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 284 for adults and HKD 141 for children
  • 4 restaurants
  • 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Conference space (15801 square feet)
  • Meeting rooms 7

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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Tung Chung
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Guest rating 4+
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Air conditioned
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Pool
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Hotel
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Family-friendly
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 330.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 141 for children (approximately)
  • Covered self-parking fee: HKD 480 per day
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 330.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hong Kong Tung Chung Hotel
Sheraton Hong Kong Tung Chung Tung Chung
Sheraton Hong Kong Tung Chung Hotel Tung Chung

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 90 out of 192 reviews
5 - Excellent 47%
Rating 4 - Good. 82 out of 192 reviews
4 - Good 43%
Rating 3 - Okay. 13 out of 192 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 192 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 192 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was fantastic
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is new and the hotel staffs are very nice and helpful.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with group
Check-in was at 3pm which was already considered late, but on a weekday, our check-in was delayed by an extra hour, while checkout was at 11am. Otherwise, the stay was fine but the room was not spacious.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a very enjoyable stay at Sheraton, their check-in process is quick using less than 10 minutes. Their staff are nice and helpful with quick response to our requests. Though their swimming pool is a bit small but as my kids are only 8 years old and 6 years old, the size of the swimming pool is already good enough for them. The gym room is excellent too, many different kinds of workout machine you may use. The room is also very new and clean with normal room size. In short, I like this hotel and probably will come again.
Stayed 1 night in Jul 2021