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Sheraton Hong Kong Tung Chung

Photo gallery for Sheraton Hong Kong Tung Chung

Featured image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
View from Room
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of Sheraton Hong Kong Tung Chung

Sheraton Hong Kong Tung Chung

4.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
9 Yi Tung Road, Lantau Island, Tung Chung

Explore the area

  • AirportHong Kong (HKG-Hong Kong Intl.)6 min drive
  • Popular LocationHong Kong Disneyland11 min drive
  • Popular LocationMa Wan Tung Wan Beach17 min drive
  • Popular LocationVictoria Harbour28 min drive

Choose dates to view prices

About this area

Tung Chung

Located in Tung Chung, Sheraton Hong Kong Tung Chung is near the airport and by the ocean. Hong Kong Disneyland is a popular attraction and the area's natural beauty can be seen at Pui O Beach and Cheung Sha Beach. Airport Core Programme Exhibition Centre and Ma Wan Park are also worth visiting. Kayaking, waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tung Chung travel guideOpens in a new window
Map

What's nearby

  • Citygate Outlets - 8 min walk
  • Tung Chung New Development Ferry Pier - 11 min walk
  • Hong Kong Disneyland - 11 min drive
  • Ma Wan Tung Wan Beach - 17 min drive
  • Victoria Harbour - 28 min drive

Getting around

  • Melody Garden Station - 11 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Hong Kong International Airport (HKG) - 6 min drive

Restaurants

  • Where to eat
  • Lobby Lounge – Café offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Lantau – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Yue – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Sunset Grill – Restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required.

About this property

Sheraton Hong Kong Tung Chung

4.5-star luxury hotel near Citygate Outlets
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. All 218 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Sheraton Hong Kong Tung Chung offers 218 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sheraton Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (HKD 528 per day)
  • Covered valet parking on site (HKD 600 per day)
  • Wheelchair-accessible parking available
  • Free return train station shuttle from 7:00 AM to 10:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 284 for adults and HKD 141 for children
  • 1 1 restaurant
  • 1 1 poolside bar and 1 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Business services

  • Conference space (15801 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 17 2022 to January 26 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 330.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 141 for children (approximately)
  • Covered self-parking fee: HKD 528 per day
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 330.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hong Kong Tung Chung Hotel
Sheraton Hong Kong Tung Chung Tung Chung
Sheraton Hong Kong Tung Chung Hotel Tung Chung

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 150 out of 315 reviews
5 - Excellent 48%
Rating 4 - Good. 135 out of 315 reviews
4 - Good 43%
Rating 3 - Okay. 20 out of 315 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 315 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 315 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Breakfast is good. Helen at the front desk is very helpful. She gave us late check out but need to change to double beds instead of king bed.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Get a Suite if going with kids, Room is small
overall a so so stay. Room is small, no sofa. Nicely clean & tidy up of room every day. Kids Zone is closed due to covid but without prior notice. Swimming pool is closed due to the weather. Basically nothing to do in the hotel and in the room.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021