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塔斯卡羅薩燭木套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
塔斯卡羅薩燭木套房酒店 (IHG 旗下酒店)
651 Skyland Blvd E, Tuscaloosa, AL

評價

8.8

優異

10 分評分，優異；255 則評價中有 134 則" "
8 分評分，不錯；255 則評價中有 83 則" "
6 分評分，一般；255 則評價中有 26 則" "
4 分評分，欠佳；255 則評價中有 8 則" "
2 分評分，很差；255 則評價中有 4 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Deanna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff (Jessie) was fantastic! So friendly and helpful. Made our stay so much easier to manage.
於 2023 年 12 月住了 1 晚
Nicole Monroe Assistant General Manager 於 2024年1月18日的回應
Hey Deanna! I'm so happy to hear that you enjoyed your stay with us! We look forward to seeing you again soon.

10/10 優異

Brandy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is well kept. Customer service was great.
於 2023 年 12 月住了 1 晚
Nicole Monroe Assistant General Manager 於 2023年12月18日的回應
Hey Brandy!I'm delighted to hear that you enjoyed your stay with us, we look forward to seeing you again soon

10/10 優異

Chet

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 2 晚
Nicole Monroe, Assistant General Manager 於 2023年11月7日的回應
Hey Chet!I'm so glad to hear that you enjoyed your stay with us, please come back and visit us again soon!

10/10 優異

Kym

讚好：整潔度、職員與服務和住宿狀況
Love staying here on gamedays!! Love the noon checkout!!
於 2023 年 10 月住了 2 晚
Nicole Monroe, Assistant General Manager 於 2023年10月24日的回應
Hi Kym!We're so pleased that you enjoyed your stay with us. Please come back and see us again soon!

6/10 一般

Jin Young

商務旅客
不滿：客房舒適度
於 2023 年 10 月住了 1 晚
Nicole Monroe, Assistant General Manager 於 2023年10月24日的回應
Hello Jin!i'm reaching out to you today to see what we could have done to make your stay with us better.

10/10 優異

Amanda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay best stay I have ever had. Dess was the best I made it around 12am that night all I had to do was sign my check in papers and she handed my key. 10 out of 10 in everything!!!! My place to stay!!!
於 2023 年 10 月住了 1 晚
Nicole Monroe, Assistant General Manager 於 2023年10月17日的回應
Hey Amanda!! I'm so glad to hear that you enjoyed your stay with us, I will be sure to pass on your kind words about Des to her also. We hope to see you again soon!

10/10 優異

Renee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely wonderful stay so clean and nice
於 2023 年 10 月住了 1 晚
Nicole Monroe, Assistant General Manager 於 2023年10月17日的回應
Hey Renee!Thank you for staying with us, we appreciate your kind words! 'm so glad to hear that you enjoyed your visit. Please come see us again soon!

10/10 優異

Michael

於 2023 年 10 月住了 1 晚

8/10 不錯

Wheely

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Roll Tide Trip
Came into Tuscaloosa for the first time, checking into the hotel was a breeze and general manager Taylor was totally awesome with all the help and advice for us. She gave us little ins and outs of the city and going to the football game. The Hotel was clean, friendly and staff was overwhelmingly helpful. Michigan Tide Family
於 2023 年 9 月住了 2 晚
Nicole Monroe Assistant General Manager 於 2023年9月8日的回應
Hey Martin!I'm so glad that you had such a great experience here in Tuscaloosa for your first visit! We hope that you will come back and stay with us again!

10/10 優異

jessica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous stay
Visiting daughter in college & ballgame. Stayed one night two days. Needed comfortable clean safe stay close to everything and that’s exactly what we got at candlewood! Great stay great staff great nights sleep!
於 2023 年 9 月住了 1 晚
Nicole Monroe Assistant General Manager 於 2023年9月5日的回應
Hey Jessica!Thank you so much for choosing to stay with us while visiting your daughter! We are very happy to hear that you enjoyed your stay with us and got a great nights sleep. We are looking forward to seeing you next time you visit Tuscaloosa. Roll tide!Thank you,

10/10 優異

Shamecca

於 2023 年 9 月住了 1 晚

10/10 優異

ASHLEIGH

於 2023 年 8 月住了 1 晚

10/10 優異

Antrovia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was very clean and sanitized. The bed slept well for a hotel
於 2023 年 8 月住了 1 晚

6/10 一般

Nardia

於 2023 年 7 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Special Instructions
Everything was good except my special instructions to be Feather Free was not followed. After checking in the clerk cleared bed and gave me knew linens and pillows.
於 2023 年 7 月住了 1 晚

10/10 優異

cynthia

讚好：整潔度和住宿狀況
Our room was really nice and spacious. Easy highway access and places around to grab a bite.
於 2023 年 6 月住了 1 晚

8/10 不錯

Marilyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Reggie

讚好：職員與服務、設施服務和住宿狀況
Love the stay
於 2023 年 3 月住了 2 晚

10/10 優異

Charles

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2023 年 3 月住了 1 晚

8/10 不錯

Spencer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms were very clean and neat. The only issue i had is dogs was barking alot and when the housekeepers clean the rooms all that morning i heard the doors knocked with the latch up. so everytime they went into a room to clean i heard it. Kids on the 3rd level was running. I feel the housekeepers need to have a towel to leave the door open so they dont wake other guest up with the noise of the door opening and closing.
於 2023 年 3 月住了 2 晚

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚

10/10 優異

Lee Ann

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
Great location, near lots of restaurants, very clean
於 2023 年 2 月住了 1 晚
Taylor Duncan, General Manager 於 2023年2月22日的回應
Hey Lee Ann,Thank you so much for the great review we really appreciate your feedback! We are so happy to hear that you had an exceptional stay and we can't wait to see you again in the near future!

10/10 優異

Lindsay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, service was excellent.
Hannah Mikhail, Assistant General Manager 於 2022年11月29日的回應
Hello Lindsay,Thank you so much for your review. We are so glad you enjoyed your stay with us! We hope to see you again soon! Thank you!

8/10 不錯

Jennifer D

於 2022 年 11 月住了 1 晚

10/10 優異

Steve

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the cleanliness of the property. Only complaint is it appears the ceiling is not sound insulated. We could hear the people above us walking around, the floor made creeping noise
於 2022 年 11 月住了 1 晚
Hannah Mikhail, Assistant General Manager 於 2022年11月14日的回應
Hello Steve,Thank you so much for your review. We are glad you enjoyed stay. We are sorry to hear that your room was noisy, let us know for your next stay to have you on the top floor to avoid that problem.Thank you so much we look forward to seeing you again!Many Thanks,Hannah Mikhail, Assistant General Manager

10/10 優異

Trent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Hannah Mikhail, Assistant General Manager 於 2022年10月11日的回應
Hello Trent,Thank you so much for your review! We appreciate your feedback! If you have any other questions or concerns please give us a call. We hope to see you again soon!

8/10 不錯

Amy E

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great last minute booking. Staff was super freindly.
於 2022 年 10 月住了 2 晚
Hannah Mikhail, Assistant General Manager 於 2022年10月11日的回應
Hello Amy,Thank you so much for your review! We are so happy we were able to accommodate you and so glad that you enjoyed your stay. If you have any other questions or concerns please give us a call. We hope to see you again soon!

10/10 優異

Jennifer (Lexington)

於 2022 年 10 月住了 2 晚

10/10 優異

christopher (Guntersville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Needs a gameday shuttle, but nice place all the same
於 2022 年 9 月住了 1 晚
Hannah Mikhail, Assistant General Manager 於 2022年9月26日的回應
Christopher,Thank you so much for your review! We are glad you enjoyed your stay. Unfortunately, we do not offer a shuttle, however, there are shuttle services available in the area that we can recommend. If you have any more questions or concerns please let us know! We hope to see you again soon!

10/10 優異

Eve

於 2022 年 9 月住了 1 晚
Hannah Mikhail, Assistant General Manager 於 2022年9月28日的回應
Good Afternoon Eve,Thank you so much for your review! We are glad you enjoyed your stay. If you have any more questions or concerns please let us know. We look forward to seeing you again soon!

8/10 不錯

Tavia

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 9 月住了 1 晚
Hannah Mikhail, Assistant General Manager 於 2022年9月5日的回應
We appreciate your review! We hope you enjoyed your stay with us!

10/10 優異

August

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing not to like Amazing staff and amenities
於 2022 年 8 月住了 3 晚
Hannah Mikhail, Assistant General Manager 於 2022年9月5日的回應
Thank you so much for your review! We hope you enjoyed your stay with us!

2/10 很差

Patricia

商務旅客
不滿：職員與服務
Cancellation policy has no room for extenuating circumstances,
於 2022 年 8 月住了 1 晚

10/10 優異

Sheri

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As usual this place is amazing!! I have stayed at several in different states and they are always clean, staff is very pleasant and the rooms are amazing!! I totally recommend!
於 2022 年 7 月住了 1 晚
Laura Wright, AGM 於 2022年8月4日的回應
Sheri, Thanks for the awesome feedback! We're really glad to hear how pleased you were with your stay at Candlewood Suites Tuscaloosa! We hope to see you again!

10/10 優異

Leslie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2022 年 7 月住了 1 晚
Laura Wright, AGM 於 2022年8月4日的回應
Leslie, Thank you for your recent stay!

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family friendly
Definitely family friendly. Would love to return on another trip
於 2022 年 6 月住了 1 晚
Laura Wright, AGM 於 2022年7月1日的回應
Julie, We're thrilled that you enjoyed your stay with us! We hope to see you again!

10/10 優異

LEVI

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Stay
Good stay, quite and clean place.
於 2022 年 6 月住了 1 晚
Laura Wright, AGM 於 2022年6月27日的回應
Levi, Thank you for being our recent guest. We hope you continue to choose Candle Suites of Tuscaloosa. We hope to see you again soon!

6/10 一般

Jo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay would have been much better had there not been some raucous guests in the middle of the night making it impossible to sleep.
於 2022 年 4 月住了 1 晚
Laura Wright, AGM 於 2022年5月1日的回應
Thank you for taking the time to leave a review of our hotel. I am however sorry to hear that you had to listen to other loud guests during your stay with us. Please accept my apologies for the disturbance.

10/10 優異

Eugene (Germantown)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 4 月住了 1 晚

10/10 優異

Levi

讚好：住宿狀況和客房舒適度
Good stay
於 2022 年 4 月住了 1 晚
Laura Wright, AGM 於 2022年4月12日的回應
Hey Levi! Thank you so much for your recent review. We are happy that you chose Candlewood Suites Tuscaloosa for your stay and hope to see you again soon!

10/10 優異

Qontavious

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚
Laura Wright, AGM 於 2022年4月12日的回應
Thank you so much for such a great review of our property! We appreciate your feedback and hope to see you again in the near future!

8/10 不錯

John Rodney

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Taylor Duncan, General Manager 於 2022年3月22日的回應
Hey John, Thank you so much for your recent review. We are happy that you chose Candlewood Suites Tuscaloosa for your stay and hope to see you again soon! Sincerely, Taylor duncan

8/10 不錯

Sheryl

於 2022 年 3 月住了 3 晚

10/10 優異

Alexis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was super nice and welcoming. Rooms were clean and spacious!
於 2021 年 11 月住了 2 晚
Taylor Duncan, General Manager 於 2021年11月16日的回應
Hey Alexis, Thank you so much for your review, we greatly appreciate your feed back. Our top priority is to ensure that we exceed all of our guests expectations and we are so pleased to hear that we were able to! We hope to see you again soon!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet hotel. Comfortable beds and roomy room.
於 2021 年 10 月住了 1 晚
Chris Pereira General Manager 於 2021年10月11日的回應
Thanks for sharing!

10/10 優異

Allie

讚好：整潔度、職員與服務和設施服務
於 2021 年 10 月住了 2 晚

6/10 一般

Hollie

家人同遊
讚好：整潔度、職員與服務和設施服務
The staff at Candlewood couldn’t have been more welcoming and friendly. We were grateful to get a reservation on a game weekend. The building is in a noisy area of town. It is a bit dated but very clean and was a quick ride to campus. Thank you so much for your hospitality
於 2021 年 10 月住了 2 晚
Chris Pereira - General Manager 於 2021年10月4日的回應
Thanks for taking the time to leave a review!

6/10 一般

Jasmin

多人同遊
讚好：職員與服務
不滿：設施服務
Overpriced. Outdated
於 2021 年 9 月住了 2 晚
Chris Pereira General Manager 於 2021年9月30日的回應
My sincere apologies. Our goal is to deliver a 5-Star experience to all of our guests. Our hotel is scheduled for a renovation this fall.

2/10 很差

Raymond (Slidell)

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 1 晚