6/10 Okay
JAYE J.
11 Apr 2024
Liked: Cleanliness
Not What It Looks Like
A large, luxurious hilltop house with spectacular mountain and city views on 1/2 an acre. Not really. Not luxurious. More like a house for 3 adult couples and a lot of kids. The main refrigerator was non-functional and a substitute fridge had been placed in the dining room area. The garbage disposal wasn't working. The bed frame in the master bedroom was broken. The glass on the fireplace was broken. The towels were like sandpaper and very thin. The linens were still drying in the dryer when we arrived at 5 p.m. We had to put them in the bathrooms. The beds were comfortable, but the whole experience was tainted by the problems. The owner seemed responsive about fixing the garbage disposal. It wasn't possible to fix the bedframe before we left. We had brought firewood for the fireplace and used a big log to prop up the bed. We were hesitant to use the fireplace because of the broken glass screen.
We also were very surprised that the owner charges per person for visitors who do not stay on the property overnight. I have been a long-time user of VRBO and never had this experience.
We would probably not recommend this to someone expecting luxury.
JAYE J.
Stayed 2 nights in Feb 2024