Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
12 women in their upper 70's spent 4 nights at Sea Starr, so having a house with an elevator was essential. The location was perfect, with a beach walkover at the end of 11th Street and proximity to "downtown" Tybee with its shops and restaurants. We had stayed in this same house several times before, the last being in 2022, and were disappointed in the overall condition of the house. Our first issue was the heat, as it was 61 degrees inside the house when we arrived. The new owners had installed complicated Google Nest thermostats with no instructions on how to operate them. An agent from the rental company had to drive out from Savannah to show us how to adjust the thermostats, which required continuous monitoring as they kept "defaulting" to lower settings. There was an overall "shabbiness" to the house compared to our previous stays. In several places, the rugs had curled up or buckled and created a tripping hazard. Side tables and lamps had been removed from the living area since our last stay and two of the bedrooms had no bedside lamps. The kitchen had plenty of plates and silverware, but a lacked enough serving pieces for our large group. There was only a trickle of water to the 4th floor bathroom, and the management company was very prompt in sending a repairman the next morning. Our favorite thing about this house is the large dining table that seats 12, but we could only squeeze 10 into the couches in the living area, so a couple of side chairs would have been helpful for a rental that is listed for up to 14 people. We would stay in this house again, as we love the location, elevator and bedroom arrangement for our large group. The rental agency was excellent and responded to our problems very quickly. But the lighting issue needs to be addressed - a rheostat on the living area lights would be helpful - as well as bedside lamps in all the bedrooms and two sleeping areas. The buckling and curling carpet should be fixed immediately.