「Overall we were happy with the accommodation but concerned when the alarm went off while no staff were on site it was disturbing to get an automated response when dialing the out of hours contact number offering to put me thru to reservations or the restaurant. Was on a call to emergency services when someone appeared to say an alarm had been tripped in the cellar and issue resolved . I mentioned the out of hours contact number didn’t get me to a human response was told it connects to them...
「Overall we were happy with the accommodation but concerned when the alarm went off while no staff were on site it was disturbing to get an automated response when dialing the out of hours contact number offering to put me thru to reservations or the restaurant. Was on a call to emergency services when someone appeared to say an alarm had been tripped in the cellar and issue resolved . I mentioned the out of hours contact number didn’t get me to a human response was told it connects to them...
Michael