“Lovely spacious suite with dishwasher, coffee machine, hob etc. Very quiet hotel. Staff were friendly and helpful. Coop supermarket 2 minutes walk. Easy walk down to the lake and Jet d'eau.”
“I was impressed how well the staff handled the difficult situation in which I needed to relocate to another hotel since the room I booked was not available anymore. One of their team members took us to another (very nice) hotel, paid for the taxi, ensured express checkout and made sure the breakfast was included. Building customer loyalty in unexpected situations is not an easy task, but this team did an amazing job. Will come back for sure.”
“Super convenient location right across the main train station, the room is small but has all amenities needed, unlimited supply of still water and sparking water, free mini bar albeit limited items. Really good value for money. ”
“Everything was decent except for the fact that the noise isolation was very terrible. It's right next to the primary road so you can clearly hear the hyper at Friday night last until almost sun rise, then, it came after the city services like city-cleaning and the trams which can literally keep you up till the next day.
One last thing is we can clearly hear the noises from the preparation of the house-keeping at around 6-7 am.”
“This beautiful hotel is located centrally, walkable to most points of interest, and the staff are incredibly professional, helpful, and welcoming. Celebrated a special event and the concierge team went over and above to make it happen. Lifelong memory for which I will always be grateful.”
“Friendly English speaking staff.
Very helpful and efficient.
Even the housekeeping staff are super friendly.
Hotel is charming and over all very clean.”
“The room is clean and comfortable. The location is good. The reception is very helpful and nice. The river view is beautiful. I can see the sun rise in the morning.”
"I was staying room 423, the Airconditioner was so noisy on and off, which is very disturbing. I called the reception to fix the second day of my stay, it seems ok for awhile but still having the problem. As a business traveller, a good sleep is very important to get ready for the next day."