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"Great staff And clean room "

"Nice clean hotel in a convenient location. Onset was wonderful experience. Staff were very gracious. "

"Beautiful and stylish place that was just perfect for a couple days relaxation"

"Staff are very nice and polite. Lobby is beautiful."

"Beautiful hotel, onsen, view, extra large ming beds, and food! "

"Everything was 10 out of 10"

"Everything was great!"

"Our tatami room was incredibly dirty, dusty and bathroom wS leaking n smelly. Bathroom near dining room, water leaked around the toulet when flushed. Sests stuck to dining room floors because floors were vrimy n sticky. When i showed the staff at the front desk, pictures of the grimy tib, they only apologizedand said the hotel is old. We have stayed in 400 yo lodgings in narita, rome and venice that were clean! I wish i could show u puctures that i took! "

"The hotel is about 10 mins walk from Nagasaki station - easiest option is to go out the West exit, turn right and continue walking straight, cross the road (walking past the car park) and continue going until you get to the underpass then cross the road and turn right (walking under the underpass and turn left at the end and straight on (walking over a little bridge) and the hotel is on the right side of the road. The hotel is also literally next to a tram stop, so convenient for exploring the city if you don't want to walk. The room is very spacious and the single twin beds were each small doubles. Going into the hotel lobby is like stepping back in time with a huge grand piano and plenty of seating. This is a vintage hotel with all the trimmings. The staff were great, we arrived too early to check in so left our luggage with them while we went exploring, when we got back it had already been moved into the room. It's not the most modern room and the bathroom could do with updating, but all the basics were there. Nice PJs were provided. There was even a separate section in the room bin for plastic bottles. There is a 24hr Family Mart downstairs, so great for stocking up on snacks. The onsen is large and can fit about 30 people, just remember to take your own towels from the room. Breakfast had a good selection of Japanese and Western dishes (vouchers provided at check-in) and best of all a good selection of fresh fruit."