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"The staff were very hospitable, and the food was delicious."

"If a room has a shared toilet and bath, then they should say this clearly. They do not. It's rather expensive considering that the toilet is down the hall and shared with everyone else. "

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"Good"

"Very impressive scenery in surrounding area! Wonderful dinner and breakfast! Enjoy the hot spring!"

"The staff were amazing, so kind and friendly. We loved the onsen and the beautiful breakfast "

"Staff, amenities, kaiseki was great!"

"Great room and outstanding service. The breakfast was excellent too"

"Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs. "