Upper Middle Rhine Valley Spa Hotel

"This hotel is like a trip to the twilight zone. Roll the dice and you might get a room which has furniture from the 1960's, dirty carpets and stinks of week old vomit (floor 7) with black hairs in the linen. The balcony had old cigarette butts clogging the drain and the cracks in the concrete tell the tale of how old and neglected the tower building is. We went to the reception to complain and were offered a new room on 12th floor, a totally different experience as if we had relocated to a different hotel. This room had new hard floors so at least no stinking carpets and the bathroom was recently renovated. Big flat screen TV and decent furniture and the balcony had these wooden tiles to cover the old concrete. We never went to the breakfast area even though we had booked with breakfast included, the initial shock froom floor 7 had us fleeing this hotel as fast as possible."

"Room was very clean and spacious! The property itself is classic. The staff was a bit difficult we would get different information from different staff. They also weren’t very friendly at the restaurant Le Bristol. We had dinner and breakfast there. Dinner was ok. When they asked if we would like to see the wine menu we said “yes we would like to look at it” and the waitress rolled her eyes. The food I would say is average. My husband dish was very dry and lacked flavor. Breakfast was also average and to be honest for the price you pay a big let down. The options are limited and wasn’t anything special. Not likely to stay again. "

"Nice staff, nice room with a view of nearby River Rhein, good location, 10 minutes walk from Train Station"

"Lovely location and gorgeous views of the Rhine River from both the restaurant and our room. Restaurant was pricey and options limited so we didn’t have dinner there but included breakfast was beautifully presented with great variety and a lovely view."