Individually decorated, individually furnished, desk, laptop workspace

Reviews of Hotell Stella

3 out of 5
Hotell Stella
St Johannesgatan 31C, Uppsala

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 409 reviews" "
Rating 8 - Good. 177 out of 409 reviews" "
Rating 6 - Okay. 90 out of 409 reviews" "
Rating 4 - Poor. 10 out of 409 reviews" "
Rating 2 - Terrible. 11 out of 409 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Curt

Stayed 2 nights in Dec 2023
Response from Hotell Stella on 22 Jan 2024
Vi är glada att läsa att allt var perfekt för dig. För att göra dig nöjd nästa gång uppgraderar vi dig gärna för det.

10/10 Excellent

Charlotte

Stayed 2 nights in Dec 2023
Response from Hotell Stella on 19 Dec 2023
Thank you very much for your review. It is always great to see, that most of our guests liked it :-)We will offert ypu an upgrade for your next visit.

10/10 Excellent

Fabian

Stayed 1 night in Nov 2023
Response from Hotell Stella on 19 Dec 2023
Thank you very much for your review. It is always great to see, that most of our guests liked it :-)We will offert ypu an upgrade for your next visit.

2/10 Terrible

Elin

Vi betalade med ett annat kort vid incheckning än det vi använt för att säkra bokningen, och upptäckte av en slump att även kortet vi bokat med belastats.
Stayed 1 night in Nov 2023
Response from Hotel Stella- guest tried to cheat... on 28 Nov 2023
Hej Elin Berglund, du borde skämmas, först försökte ni betala med ett ogiltigt kort. Självklart debiterar vi det insatta kortet efteråt, vi gillar inte att bli lurade. Var glad att vi lät dig sova med oss ändå för bedrägeriförsöket.You should be ashamed of yourselves, at first you tried to pay with an invalid card. Of course, we charge the deposited card afterwards, we don't like to be cheated. Be glad that we let you sleep with us anyway for the attempted fraud. And next time, don't be so respectless with the cleaningstaff!! They do a great job and wanna always help. You was really unrespectfull!!

8/10 Good

Anders

Stayed 2 nights in Nov 2023
Response from Hotell Stella on 19 Dec 2023
Thank you very much for your review. It is always great to see, that most of our guests liked it :-)We will offert you an upgrade for your next visit.

10/10 Excellent

Anna Annanthi Lovisa

Stayed 2 nights in Nov 2023
Response from Hotell Stella on 19 Dec 2023
Thank you very much for your review. It is always great to see, that almost all of our guests liked it :-)We will offert you an upgrade for your next visit.

6/10 Okay

Maria

Stayed 1 night in Nov 2023
Response from Hotell Stella on 19 Dec 2023
Thank you very much for your review. It is always great to see, that most of our guests liked it to stay with us.

6/10 Okay

sara

Stayed 1 night in Nov 2023
Response from Hotell Stella on 24 Nov 2023
Thank you very much!Please don't hesitate to contact us, we would like to offert you next time an upgrade for that.

10/10 Excellent

Darold

Stayed 1 night in Nov 2023
Response from Hotell Stella on 15 Nov 2023
Thank you very much for your kind recommondation.We would like to give you an upgrade dor that, if you ever come back to Uppsala.Best regardsHotel Stella

10/10 Excellent

Birgit

Stayed 1 night in Nov 2023
Response from Hotell Stella on 13 Nov 2023
Tank you very much for your recension. Please do not hesitate to contact us, if you ever book again. We would like to give you an upgrade as a small gift to you.Best regardsHotell Stella

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Stella on 27 Nov 2023
Tack för din besök hos oss.

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Jany Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. The staff were really nice and helpfull. The hotel is in the center and easy acces to everything.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They gave me a really early check-in, which I quite appreciated.
Stayed 5 nights in Sep 2019
Response from Hotell Stella on 30 Sept 2019
Thank you for staying with us! We appreciate your feedback! We will work hard for improving our services and make our guests´ stay more comfortable. Sincerely yours, Hotell Stella

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and Clean
It was a pleasant stay, do not expect anything luxurious or comfortable. It was a budget hotel. clean, functional, friendly, helpful.. self service breakfast ( no cooked breakfast though). All well.
Stayed 2 nights in May 2019
Response from Tanja on 20 Jun 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and comfortable, peaceful, in a nice neighbourhood, close to university. Wonderful personnel!
Stayed 1 night in May 2019
Response from Tanja on 20 Jun 2019
Thank you!

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
Very happy with my stay so much so that I have booked my wife and daughter in to this hotel next month
Stayed 3 nights in May 2019
Response from Tanja on 21 May 2019
Thank you very much Keith. It was a pleasure to have you here and we are happy to see you and your family again.

6/10 Okay

Hesam

Liked: Cleanliness
Not too good, not too bad
The place was clean but quiet small and noisy. Breakfast was like someone serving you at home.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Loved the personal touch. Not quite as close to the centre as I expected
Stayed 3 nights in Oct 2018
Response from Hotell Stella on 12 Oct 2018
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Syna

Liked: Staff & service, property conditions & facilities, room comfort
Response from Tanja on 30 Apr 2018
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location for us
The location of the hotel suited us perfectly. Nice breakfast too.
Stayed 2 nights in Mar 2018
Response from Tanja on 3 Apr 2018
Thank you very much for your positive feedback. You are welcome to visit us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to many sights
We enjoyed our stay st the Hotell Stella. We could walk to nearby sights and enjoyed the breakfast. Front desk was very helpful.
Stayed 1 night in Mar 2018
Response from Tanja on 30 Apr 2018
We are very grateful that you enjoyed our hotel & service.

8/10 Good

The Jackster, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel convenien to Uppsala Town Centre
Nice little hotel with everything needed for a comfortable stay. Free Wi Fi and Breakfast. Difficult to find all this and own bathroom at the price. Surprised that many competitor establishments in price range offer shared bathroom. Within comfortable walking distance of town centre and has a small supermarket across the road. A very pleasant hotel.
Stayed 3 nights in Mar 2018

8/10 Good

Herman, Wageningen, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in Uppsala for a view days to explore the city, as I will start my new job there. The hotel is quite basic, but the staff is very friendly and the rooms are very clean.
Stayed 3 nights in Dec 2017
Response from Hotell Stella on 22 Feb 2018
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. Cozy but the best.
Very Nice
Stayed 6 nights in Jan 2018
Response from Tanja on 6 Feb 2018
Thank you! Kind regards,

6/10 Okay

Youngju

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Sep 2017
Tack, välkommen åter!

10/10 Excellent

Del, New Glasgow NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot near University
I reserved a single room for my son as he sought more permanent student lodging. Great location near the University. Very friendly and helpful staff. Reasonably priced. Room nicely appointed. Near bus stop.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Boutique Hotel
Slap bang in the middle of university residences, this hotel appears to be renovated former student housing evident by what can only be described as a bisque ensuite. A bit out of the way although a pleasant and non taxing walk to all attractions and restaurants. Off street parking was easy and inexpensive which in Sweden is rare. Overall, a very pleasant stay for a night or two.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stella is a nice little hotel. Very friendly staff, good breakfast en comfortable bed. We enjoyed the free bikes to ride around town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quaint hotel
Comfortable hotel. Had all that you needed. With walking distance to town. Friendly staff. Excellent breakfast.

10/10 Excellent

Hussein Awala, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel . Very nice rooms. Great staff very helpful. And a really nice breakfast.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bath room was small and with low standard.The room was OK, had fine bed.

8/10 Good

Gemma, Knebworth

Liked: Cleanliness, staff & service, room comfort
Good for a business trip to Uppsala
I stayed here for one night for business. I arrived in the evening and could not for the life of me find the hotel!! The reason for this is that when I booked the hotel it was called Hotel Charlotte but the sign said Hotel Stella! The girl on the front desk was very helpful and was able to direct me to the parking. The room was ok, the bathroom wasn't very nice but it was clean

6/10 Okay

Matthew, Chessington

Liked: Cleanliness
Disliked: Room comfort
Basic facilities
This seems to be barely converted student accommodation. Be aware the front desk is manned limited hours and facilities are minimal, no phone is rooms and tiny bathroom. You don't get much for your money, and town is 10 minutes walk away...

8/10 Good

Jose, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home
Is almost like being home! Very friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was centrally located, which was unfortunate because it meant we had to pay the hotel for parking. But it was handy that a bus stop was nearby. Room was clean and comfortable. Staff was very friendly and provided helpful information on sights/activities/restaurants in the area. Wifi worked well. Breakfast was decent for Sweden (cold cuts, bread, yogurt).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed staying at this hotel.

8/10 Good

Tanga, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from the staff
Overall I was happy with the hotel, and especially with the service. The staff are very friendly and helpful. The room was also a great size, and the bed was comfortable. The wireless access was fast and reliable. However, I only gave it 4 stars overall since I was horribly allergic to something they used in the sheets and developed a rash all over my body. They did their best to provide me with sheets that had been rewashed, but the itchy rash did diminish from my experience.

10/10 Excellent

CT, Midland, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with charm and class
This is a small, clean, and charming hotel within a quick walk to the central district areas. It provided a nice feeling of being in the real Uppsala campus environment as opposed to the business district locations of the other hotels. We had great assistance/advice from the evening clerk when we arrived, who was very pleasant. Parking, if you want to be one of the few people in Uppsala with a car, was available immediately across the street for 50 SEK. Breakfast was well presented, and it was a very nice extra touch that some items were available at all times of the day (coffees and teas and a selection of cookies). Of our recent 9 day visit to Sweden and Norway, this hotel made the most positive impression on me.

10/10 Excellent

wilson, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable well located
great spot , friendly service

10/10 Excellent

M, Lincoln, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Unusual looking hotel but a very nice stay. It is at 10-15 min walk from centre and in a quiet area. Like all Uppsala I guess :-)) Bathroom is a little too small but I managed.

8/10 Good

JGS1701, Buford, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice for the business traveler
Very well situated - a lovely hotel, with a very caring and helpful staff. Wifi and an excellent breakfast provided. Very comfortable and neat!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great value!
I really enjoyed my stay at Hotell Charlotte. The location is great - walking distance from the city center/attractions but in a quiet neighborhood. The breakfast provided was good and there's a grocery store across the street. The room was clean and attractively furnished plus with wifi and a desk in the room it was comfortable for getting work done.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eva

Stayed 1 night in Jan 2024
Response from Hotell Stella on 1 Feb 2024
Vi tackar för din vistelse hos oss och välkommnar dig gärna igen.

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Stella on 1 Feb 2024
Tack för din vistelse i Uppsala och vi hoppar att vi välkomnar dig igen här

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Stella on 1 Feb 2024
Thank you very much that you had booked with us. We would like to give you an Upgrade next time. Please contact us if you ever come back to Uppsala.

2/10 Terrible

Erik

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sämre än sämst.
Riktigt dåligt boende, fanns ej resturang som det stod i beskrivningen. Vart hänvisad till affären bredvid. Ej dubbelsäng som det stod i beskrivningen. 2 st 80 sängar som ej gick att skjuta ihop pgr av sängram konstruktionen. Ej parkering som skulle finnas. Låg ej centralt som det stod enligt beskrivningen Stark mögel doft, ingen service utan möttes av sarkasm och skratt i telefon med hotell ägaren. Vi bytte hotell samma dag bokat för hela veckan med ej rätt att få kompensation.
Stayed 4 nights in Jan 2024
Response from We search always solutions, but... on 23 Jan 2024
Fact is: you told me 3 different stories, wha we should accept your cancel request, days before you arrived.Every time another story. Please be just honest when you call a hotel, and we will always help you. But in your case was it too curios, sorry to say that.You have booked an non refundable room for 2 nights, not a week.And it is not fair towards to other guests who pay the full price with the option to cancel, if we allow you after that story to cancel. Distance: it is clearly written, that the center is 1 km from the hotel away. You looked for a restaurant, we made you a recommendation for a good one, 5 min away, you declined it. We never had a restaurant in the hotel, but there is a shop, 60 meter from the hotel, you declined.About the bed: You booked a doublerrom for 1 person, i gave you a room with 2 singlebed, thats right. Then i offered you another room as an upgrade, you declined it.If you try to find a reason, to change the hotel, there is always something. We talked at the reception, how can you say something about the service or the taste in the room? We made our best, but it looks like you never wanted to stay with us. I hope, you found what you were looking for.We wish you all the best.

10/10 Excellent

MATS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotell Stella on 23 Jan 2024
Dear Mats, thank you very much for 10 points. We would like to give you an Upgrade next time in Uppsala.Let us just know that when you come back. We wish you all the best.