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"Friendly staffs , clean room, very good breakfast and great amenities. "

"My family of six enjoyed everything about our two night three day stay from the special cultural dishes to the comfort of the nice hot soak baths we had. The shuttle to Disney was conveniently helpful and back to our hotel. We would love to come again💜"

"Room is really really clean. Standard twin a bit tight but good in Tokyo standard. Have a sitting sofa, a chair and a desk. Washroom is clean and dry/wet area separated. Standing shower and tub. Location is great. There is about 7 minute walk to Nishi Shinjuku station and all the dinner places north east side. Two supermarkets and many convenience stores nearby with 7/11 just down the basement. Services are great. Room cleaning is great. Breakfast is great but gettin repetitive after a few days. Wish they change up the items a little bit. Overall 5/5 "

"It was great! Room was clean and staff was nice. The self service luggage storage was super helpful, especially with a airport bus stop right outside the property. About a 10-15 minute walk to Shinjuku station, so the location is really good too. Would definitely recommend and stay here again :)"

"the staff was great!"

"We truly enjoyed our stay. Highly recommend it. Conevenient and easy access to transportation, shopping, restaurants. Great drinks and views from the sky bar. "

"Great overall location and ambience"

"We booked the panoramic king room with lounge access. It was a pleasant stay with the room newly renovated. The staff were kind but sometimes communication can be difficult but it was generally okay. The hotel is close to oedo and mita metro lines. The view of the tokyo tower from the Lounge is amazing! Its definitely more worthwhile to book a room with lounge access than one without. The heating in the room quite warm so we opened the balcony window throughout the night. The water pressure is great and amenities are quite good (subject to charges if you wish to use the pool and hot spring)."

"Wonderful "