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"Clean. Excellent customer service."

"Very clean room. English speaking and very warm and helpful staff."

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu. "

"Great hotel with wonderful views and convenient location. "

"The staff was extraordinarily helpful. There is a onsen that is great just across the road and they give you a discount ticket for it. The rooms were very stylishly decorated and comfortable and large. They have a continental type breakfast sandwich, but we’re not really into breakfast much so we only ate it once. They do have coffee available. The coffee is quite good. We went to the music café just down the street for an interesting and good meal but most restaurant options require a car or a hike. The hotel is just off the expressway so very convenient if you have a car."

"What an awesome staying!"

"It was overall good. ROOM condition and price all is perfect."