They didn’t have my booking even though I booked online. Check in took forever as a result
On checkout they didn’t have it still so I was held until they could reach Hotels.com by phone to confirm that I actually paid when I booked.
Seriously? That’s not the Hotels.com I’m used to.
Imoh
於 2021 年 9 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2021 年 4 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hidden gem of a hotel
Very nice hotel, clean and cozy. Staff were very friendly and helpful. Room was clean and had a very good decor... well done. Would return.
真實旅客
於 2021 年 4 月住了 3 晚
4/10 欠佳
Imoh
商務旅客
2020 年 11 月 15 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay here!
Power keeps going out. You have to wait for generator to come on. Mosquitoes in the room. Didn’t clean my room the following day. I asked for towels and the housekeeper stick his foot in the door so I can’t close it. Says you can’t have 3 towels in the room. Had you placed the clean towels I wouldn’t have to ask. How rude! Never had that happened where the guy prevents me from shutting my door. I mean wait outside stupid! I kept getting bites in the bed and so did my girl. Also they didn’t clean the plates from the previous night. What’s happening? Where is the service?