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Management neglected to apply Covid-19 regulations on the use of alcohol. Grouping of 4 visitors (plus baby) brought alcohol on terrain and consumed it at swimming pool as well as at dinner. Not acceptable and consistent with national regulations.
Finer attention to maintenance can be paid e.g opening of blinds in room, dimming of lights, etc.
Verified traveller
Stayed 3 nights in Dec 2020
Response from Manager on 8 Jan 2021
Thank you for your feedback and comments. To state on an International Booking platform that we do not comply to Covid -19 regulations on the use of alcohol is a very irresponsible and unprofessional statement! We, management and staff, do not have the legal right to search the luggage of arriving guests to determine if alcohol are brought onto the premises.
WE DID NOT SELL ANY ALCOHOL AT OUR ESTABLISMENT
I might add that empty liquor bottles were found in numerous rooms, during your stay at the Lodge.
Some of our guests were seen removing liquor from their private vehicles on arrival at the Reserve.
Pity you could not discuss this with Management