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Reviews of Motel 6 Vacaville, CA

2 out of 5
Motel 6 Vacaville, CA
107 Lawrence Dr, Vacaville, CA

Reviews

6.0
Rating 10 - Excellent. 200 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 115 out of 1001 reviews" "
Rating 2 - Terrible. 270 out of 1001 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Motel 6 is the economy hotel, so we don't expect too much. It doesn't have fancy furniture or amenities, but everything is decent, clean, and it works. You have your basic bed and clean towels for less money. The staff was friendly, and the check in and out was smooth. Overall, worth the money.
Stayed 1 night in May 2024

2/10 Terrible

Erick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire place needs to be remodeled.
Stayed 1 night in May 2024

2/10 Terrible

Milton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We was put in a handicap room, the ceiling in the restroom was caving in like its been a flood, the bathroom floods from the shower, and it appeared to be roach eggs on the dresser by the television.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Milton, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Henry

Stayed 1 night in Apr 2024
Response from Nancy Y. on 3 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Nicholas,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean but bare bones. No coffee maker, fridge or microwave. The mattress was so uncomfortable. No shampoo or conditioner on 2 bars of soap. The room was clean expect for the trash under the bed.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Charlene, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Brittney

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, disrespectful, dirty, bugs, broken toilet and no phone.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Brittney,We are disappointed to learn that we fell short of your expectations. We take reports of pest control and poor service very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything needed
Stayed 1 night in Mar 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

4/10 Poor

Dennis

Disliked: Property conditions & facilities
Tv had few working channels
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Dennis, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service
Great customer service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Elena,Thank you for the excellent review! Maz K.#Team6

4/10 Poor

Mrs.Paige

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Mrs. PaigeThanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excellent

Bryan

Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Bryan, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Raenesha

Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Very convenient
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Bryan,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Angelina

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Angelina,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Karen

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, smells like smoke in non smoking, holes in curtains, tares in toilet seat, no coffee, vents are filthy
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Karen, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Karen

Travelled with family, Business traveller
Disliked: Amenities
It smelled horrible and it really made the stay horrible. The beds were uncomfortable. The curtains had holes. The toilet seat had rips in it. Holes in the walls. Very nasty!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Karen, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad costumer service
Stayed 10 nights in Jan 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Jesus,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

haley

Travelled with group
Stayed 1 night in Feb 2024

8/10 Good

Aldrin

Stayed 1 night in Feb 2024

2/10 Terrible

Lul

Stayed 1 night in Jan 2024

8/10 Good

Mrs.Paige

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff well very well mannered!
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Mrs.Paige, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

George

Stayed 3 nights in Jan 2024

2/10 Terrible

Alfred, Vacaville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Mrs.Paige

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been an ok stay!!
Stayed 6 nights in Jan 2024
Response from Brand Experience Team on 17 Jan 2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Jared

💪
Response from Brand Experience Team on 17 Jan 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place to stay
It was a bad trip. Our door was opened by an employee and was left open at 3 in the morning. Customer service was bad
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 17 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a Hoe-tel
This hitel looked nothing like the pictures online. My bed was not made with fresh sheets. I could feel the springs in the mattress. floors, walls, showers were dirty. Table was damaged and the chairs were unstable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Milton

Stayed 2 nights in Nov 2023

8/10 Good

Stefani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Aleksei

6/10 Okay

Alfred

Liked: Staff & service
Disliked: Property conditions & facilities

2/10 Terrible

Valerie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room had no microwave and our food was wasted! The tv remote didn’t work, the shower curtain was hanging on by zip ties! The phone didn’t work to call the front desk so we had to walk down to the front desk and ask for more pillows and blankets and the guy said they won’t give us more pillows and gave us 1 thin blanket and told us to turn the heat on to keep us warm!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Valerie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Samuel

Stayed 1 night in Dec 2023

2/10 Terrible

Christian

8/10 Good

Samuel

Happy
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Tyrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Angelique

Travelled with partner
Disliked: Amenities, property conditions & facilities
There were roaches in our room
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Angelique,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this place!!!
No hot water! When we mentioned it to management he said that there is hot water but you have to leave the shower on for 20 minutes before it warms up. And then he walked away. Toilet seat was broken. TV was broken
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Cornelio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Cornelio,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

George

Stayed 1 night in Nov 2023

8/10 Good

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

bonnie

Stayed 1 night in Nov 2023

2/10 Terrible

Tricia, American Canyon

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
There was no cable they only had 4 channels and they told me they had HBO but Lied!
Stayed 5 nights in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Tricia,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6