「Clean big rooms. Good breakfast. Room service was fab. Manager went out of his way to make our stay comfortable. Even provided a free shuttle to the airport」
「Linen wasn’t properly cleaned. Because of bleach on sheets, my body was itchy all night long. Blanket was smelly, wasn’t washed. Bathroom lock wasn’t working.
Staff and Breakfast was ok.」
「At check in hotel staff scanned passport for both of us and took pictures although receptionist called at 11:30 pm at night disturbed our sleep and asked me that they still waiting for other person to provide Passport, however i told them at check in i already provided them both of ours passport and receptionist said she called wrong number.. Bedsheet was dirty look like they never changed it after previous guest checked out, there was no hot water in morning and cable tv wasn’t working only...
「⭐☆☆☆☆
As a Marriott Bonvoy member, this was by far the worst stay I have ever had at any Marriott property.
I stayed here for two nights with my family and had booked a Suite, expecting the standard of service and cleanliness that Marriott is known for. Unfortunately, the experience was extremely disappointing.
To begin with, the room did not even have basic amenities such as a dental kit or a comb. While these can be requested, I don’t expect to have to ask for such basic essentials in a...