4/10 欠佳
PETER
2025 年 6 月 14 日
不滿：職員與服務
Things began appallingly on arrival: the hotel does not employ Reception Staff and the automated entry system did not work: I was outside for almost 1 hour until an existing guest arrived with his key. According to neighbours, this scenario is commonplace, plus the 'emergency phone number' is usually unresponsive. Later in the week I gave access to a new arrival. However, once I had possession of my 2 keys there were no further entry problems.
Additionally, the TV in the room only broadcast a single Maltese language channel. The room was not fully cleaned every day. The wifi did not initially respond, but this problem was swiftly resolved.
On a positive note; the location was excellent - tourist sites and innumerable restaurants were within 3-10 minutes walking distance; the hotel's fees were relatively cheap. The Maltese were overwhelmingly friendly, co-operative and helpful.
PETER
於 2025 年 6 月住了 7 晚
