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Excellent Stay – Central, Bright, and Exceptional Service!
The hotel is centrally located and has been recently renovated, offering lots of natural light and a fresh atmosphere. It’s close to all amenities—restaurants, fast food places, two major shopping malls, and many individual clothing stores. But above all, what made the stay truly memorable was the fantastic receptionist, Miss Sheller. She was incredibly kind and caring, going above and beyond to ensure everything was perfect. Highly……
“This is the best hotel I have stayed in since my month-long trip in Turkey. The quality and facilities are the best and modern. The furnishings is very new, the lighting is great, the air conditioning is comfortable, there is also a floor heating system, and the breakfast is delicious and diversed. I'm very satisfied. Some disadvantages are that the Dolmus from Otogar to the city center is almost full in the afternoon and evening, so I can only reach the hotel by taxi. And the hot water bottle……
“We had a little problem with communication with the hotel before we arrived but the Yunos, the night shift service manager explained it clearly to us . They even did something courtesy us when we checked out. Ultimately it was an excellent hotel with good staff and care services. Highly recommend it to any one visiting Van. ”
“Our stay in Reform was really enjoyable, far more better than we expected.
There were some hassle in checking in, the reservation made by Hotels.com was not easily be found. ”
“C'est la deuxième fois que je viens de cet hôtel à Van et j'en suis très contente. Les chambres sont confortables et grandes et le personnel est très aimable (juste à noter qu'ils ne parlent pas trop anglais). La salle de restaurant a un balcon et une vue magnifique sur la montagne. La localisation est très centrale. Merci pour cet agréable séjour.”
“Amazing staff!! Gokhun is so kind and helpful! Rooms & entire hotel was very clean and had everything needed. Breakfast was great! Thanks for a lovely stay. ”
“Konaklama esnasında personel ilgliydi.sadece sabahları banyo icin sıcak su ilk anda olmadi resepsiyonu arayinca halledildi.Onun dışında kahvaltısı ve hizmetleri güzeldi.”
“This place is by a night club and is so noisy at night. We were not able to sleep. Also, the apartment was not clean. There was a big like wine spot on the rug in the living room, and so many burn marks on the sofa and coffee table. We reserved a non smoking room, and we found at least 3 unused cigars in the room. Also, the bathroom/ shower was not clean enough and there was a lot of hair and other items! There.”