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Civic Hotel Autograph Collection

4.0 star property
Hotel in Surrey with coffee shop/cafe and outdoor pool

Choose dates to view prices

At Civic Hotel Autograph Collection, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$1,121
HK$1,327 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 334 sq ft
  • Sleeps 2
  • 1 Single Bed
  • City view

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About the area

Located in City Centre, a neighbourhood in Surrey, Civic Hotel Autograph Collection is near a metro station. Irving House and Massey Theatre are cultural highlights, and travellers looking to shop may want to visit Central City Shopping Centre and Guilford Town Centre. Bear Creek Park and Cloverdale Fairgrounds are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Surrey travel guide
Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Christmas Lights
    Central City Shopping Centre
    3 min walk - 0.3 km
  • Holland Park near Surrey Central, Greater Vancouver, British Columbia, Canada. Modern City during Cloudy day.
    Holland Park
    6 min walk - 0.5 km
  • You'd never know you were in the city. They stock this small lake several times a year with rainbow trout. If you have a fishing license you can try and catch one. This is where I am right..... Now.
    Green Timbers Urban Forest
    17 min walk - 1.5 km
  • Vancouver_CanadaPlaceCruiseShipTerminal_6156054_04
    Canada Place Cruise Ship Terminal
    30 min drive - 34.0 km
  • Canada Place featuring a bay or harbour, a city and modern architecture
    Canada Place
    30 min drive - 34.0 km

Getting around

  • Surrey Central Station
    3 min walk
  • Coquitlam Central Station
    15 min drive
  • Vancouver International Airport (YVR)
    41 min drive

Restaurants

  • Nemesis Coffee ( The Pavilion )
    5 min walk
  • McDonald's
    6 min walk
  • Mala King Hot Pot
    2 min walk
  • Potemia
    2 min walk
  • City Centre Library
    2 min walk

About this property

Civic Hotel Autograph Collection

Upscale hotel located in City Centre
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Civic Hotel Autograph Collection. For some rest and relaxation, visit the hot tub. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Free newspapers, smoke-free property and a front desk safe
  • Concierge services, multilingual staff and 8 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 20.32 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10 AM for a fee: CAD 12 to 25 for adults and CAD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 for adults and CAD 12 to 25 for children
  • Self-parking fee: CAD 20.32 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 8 Feb 2026 start from HK$1,121.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Civic Hotel Autograph Collection?

Self-parking is available for CAD 20.32 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Checkout is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this hotel is within a 10-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 13 minutes.

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Reviews

Civic Hotel Autograph Collection Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 687 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

Reviews

10/10 Excellent

JULIE ANN

great staff,amenities and close to the train station and restaurants
Stayed 2 nights in Dec 2025

10/10 Excellent

Thi Truc

Liked: Cleanliness, amenities, property conditions & facilities
Check in so easily and great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great Love staying there Even the restaurant staff were awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities
Nice room nice amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness
Beautiful room, bed was so comfortable, incredible view. Didn’t use the amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were clean, i had the corner room the views were exquisite the staff were friendly and so nice they went out of their way to help me get ready for an event that i was going too , which i appreciated . the room service was amazing the menu choices were excellent. i will definitely come back here again because the service was exemplary.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great customer service!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfectly clean, the view was stunning, a very comfy bed and just an excellent experience!
Stayed 1 night in Jun 2025

6/10 Okay

Nitika

Liked: Cleanliness, amenities
Windows!! This is a gorgeous, beautifully kept hotel with awesome staff! BUT the windows are not double paned and as this property is in a very busy center, whole night the cop car sirens , firetrucks noises were so disturbing!
Stayed 1 night in Jan 2026

10/10 Excellent

Simrit

Liked: Cleanliness, amenities
Excellent service
Stayed 1 night in Nov 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, train station near the hotel, cafe in the lobby, overall great stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a labour day weekend soccer tournament and it was great. Loved the big room with amazing view of the area, staff were awesome and everything we needed was outside the door. Great option in the area!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, new and clean!
Stayed 1 night in Oct 2025

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property, staff and warm and welcoming, will stay again
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Gave clear instructions for parking, so parking went very smoothly. Pleasant staff
Stayed 1 night in Oct 2025

10/10 Excellent

Destiny

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very gorgeous and clean all the staff was lovely and I very much enjoyed my stay I will be staying here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Matea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Our stay was great, the room was clean and comfortable, conveniences like fresh water and coffee were appreciated!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaulay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, comfortable, and located close to the highway and public transit. Also has lots of great food selections near by. Would recommend to ppl looking to have a comfortable stay while visiting Vancouver.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and rooms were very nice. Staff was exceptional. Easy access to skytrain.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff and service,,
Stayed 2 nights in May 2025

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay to celebrate both my and my husbands birthdays. We were looking for a quiet weekend with good food and a good view. This hotel did not disappoint. We stayed on the 18th floor in a corner room and the views were spectacular day and night. We also loved the restaurant downstairs, the Dominion. We ended up eating dinner there every night. The hot tub and pool area was very clean and relaxing. We enjoyed the hot tub but thought the lap pool was a few degrees too cold for November night. The parking garage that the hotel provides is very safe and easily accessible with a short elevator ride. Overall, we enjoyed our stay and would recommend.
Coffee shop in the building
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

The room was very clean. The beds were really comfortable. And it was very quiet for being right next to the sky train.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a delight! I was so impressed. Quick check-in, beautiful rooms that are clean, modern yet cozey and awesome staff. We stayed 2 nights and had both breakfast and dinner at Dominion restaurant in the hotel lobby. Great service, chill vibe and incredible menu. I really was blown away by this wonderful hotel - in Surrey of all places!! I was just so impressed! Bravo, kudos, well done! It really was one of my best hotel stays and I have stayed in a lot of hotels. You far exceeded my expectations. We will be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place for families
Stayed 1 night in Feb 2025

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property specially for a family.
Stayed 1 night in Sep 2024