This hotel is quite run down. For approzimately $250 per night we were very disappointed.
The window wouldnt close, the dresser drawer wouldnt close, the fridge made crazy knocking noises in the middle of the night, there was piles of garbage in the parking lot, and our keycard was deactivated after only 1 night (we paid for 2 nights)
Danielle
2024 年 5 月入住 2 晚
8/10 还可以
Nelson Lee
2024年05月12日
满意:清洁度、员工和服务、住宿条件和设施
Nelson Lee
2024 年 4 月入住 2 晚
10/10 超赞
Scott,Nanaimo
商务旅客
2024年05月9日
满意:住宿条件和设施,清洁度
不满意:服务设施
Han was great at check in. The room was very clean and modern. I would stay here again.
Scott
2024 年 5 月入住 1 晚
4/10 很差
Allen
与家人出行
2024年05月7日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Son had bites on neck and back (bed bugs?).
Room smelled of mold/mildew, window didnt lock or have screen, abundant mold in shower, silverfish in bathroom, shared doorbto adjacent room needs soundproofing - as we could hear neighbour's snoring all night.
Allen
2024 年 5 月入住 1 晚
2/10 糟糕
Rhona
与配偶出行
2024年05月7日
不满意:清洁度、员工和服务、住宿条件和设施
The property is very dated. No updates done in a very long time.
No elevator makes carrying luggage to 2nd floor quite awkward amd difficult.
Used towels were taken away in the a.m. but were never replaced. We had to ask for new ones.
Leaky toilet. Was fixed next morning.
Leaky shower head.
Temp in room was either too cold or too warm. No middle ground.
Daytime front desk staff need training in hospitality.
Definitely not upto par w Ramada standards.
Would NOT recommend this hotel.
FYI: Sunstar restaurant at hotel serves very good food and good bang for the buck.
Rhona
2024 年 4 月入住 4 晚
10/10 超赞
Mohammad
2024年05月7日
Mohammad
2024 年 4 月入住 2 晚
8/10 还可以
Michele
2024年05月6日
满意:员工和服务
Michele
2024 年 5 月入住 1 晚
6/10 一般
Christine
2024年05月5日
满意:员工和服务,清洁度
不满意:住宿条件和设施
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Christine
2024 年 5 月入住 1 晚
6/10 一般
Jason
与家人出行
2024年05月2日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel is on the old side. TV controller has tape holding the batteries in. Small amounts of what looks like black mold on the ceiling of the bathroom and the window curtains. Apart from that it was fine, I guess. Maybe they could improve the lighting. It was quiet, the bed was comfortable enough. The staff were friendly
Jason
2024 年 5 月入住 1 晚
2/10 糟糕
Shikha
与家人出行
2024年05月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was supposed to be non smoking and their sheets were smelling all smoky, the heater was not working asked for maintenance, they said can’t do until monday eventhough it was just sat-sun booking. No help there, washroom had ants around, room was smelling terrible. Very poor