From the moment I arrived, I was treated like royalty! A huge shoutout to Teresa at the front desk, who not only welcomed me with warmth and charm but also surprised me with a complimentary upgrade to the penthouse suite—yes, the penthouse! Her kindness and professionalism set the tone for an unforgettable stay.
The suite was absolutely breathtaking—spacious, impeccably clean, and with views that made me gasp every time I opened the curtains. Speaking of clean, I have to give a special thank you to Ava, the housekeeper on the penthouse floor, who was not only meticulous but also incredibly kind and thoughtful. Every little detail was perfect, and it made all the difference.
Every interaction with the staff was friendly, attentive, and genuine. It’s rare to find a team that makes you feel both pampered and at home.
Teresa and Ava, thank you both for making my Vancouver getaway feel extra magical. I’ll definitely be back—and bringing friends!