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"Great place to stay good area for restaurants and feels safe. "

"Cleaning, staff, breakfast. Everything very well "

"Perfect"

"This is my second stay at Atibaia Residence Resort. The first time I stayed in November 2024, and this time it was July 2025. I loved it here so much, that I had to come back. The food is delicious and plenty. Water, drinks, and cocktails are plenty. The Lazer entertaining staff is always there to do activities and entertain the guests. They're very children oriented with a lot of children activities. They are also dog friendly. I saw people with small dogs. There are poop bags available on the premises. The place is very clean and well maintained. Deserts are delicious. You can't ever get hungry, because the food is always available and the variety is great. They have a big gym, that I was visiting before breakfast. There are several warm pools options: outdoor pools, children pools, pool with and a heated inside pool and sauna. "

"My stay was amazing as always. That's why keep coming back. Unfortunately, when I was living a minor mistake done at the time to assign my car to the room became a hassle. The car parking agent at the door kept on arguing with with me that my car was not there and it did not match my room number. I tried to help giving him details of what was in the car. To what he replied it was not enough. I had to be tough an reply, after several kindly tentative, that I wanted my car. I had paid for them to park it. It was not my fault the incompetence. Fernando the checking manager at the time was coming out and supported me, nice of him. It is sad to mention that somebody just before me asked for the car keys without any room number and he just gave. Please be attentive to people serving your audience. He did mention the fact that it was not his intention to be harsh. But, he was. Anyway, i need to say this is quite the opposite behaviour i found before. For now i will take it as one off. Just wish it does not happen anymore. He could easily ask the checking manager the information he needed , without creating a mess. On the opposite direction. I had an amazing interaction with people at the coffee break dining. The woman helping with the omelette was extremely efficient and generous"

"Small but sufficient rooms, super convenient access direct into the Tambore Mall, great breakfast "

"Excelente "

"all good"

"No comentário "