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关于萨沃亚及尤兰达酒店的点评

4 out of 5
萨沃亚及尤兰达酒店
Riva Degli Schiavoni 4187, Venice, VE

点评

9.0

非常棒

10 分 - 超赞。635 条好评，共有 1003 条点评" "
8 分 - 还可以。268 条好评，共有 1003 条点评" "
6 分 - 一般。68 条好评，共有 1003 条点评" "
4 分 - 很差。19 条好评，共有 1003 条点评" "
2 分 - 糟糕。13 条好评，共有 1003 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
位置非常的好，就在圣马可码头的对面，门口就有开放式的餐厅，去所有景点都很方便。但是这肯能也是唯一的优点吧。
2019 年 10 月入住 1 晚
Customer Experience Department 于 2019年10月10日 的回复
Dear Guest, We would like to thank you for your feedback. We are glad you enjoyed our convenient location. Looking forward to welcoming you back soon. Kindest regards, Customer Experience Department

8/10 还可以

真实旅客

满意：客房舒适度，清洁度
2019 年 1 月入住 3 晚
Customer Experience Department 于 2019年01月24日 的回复
Dear Guest, We would like to thank you for your feedback. We are glad that you had a good stay and we all look forward to welcoming you here in the future. Sincerely, Customer Experience Department

8/10 还可以

Chic

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quite Good
The Room is quite good, I live is the Economy double room, 12sq, when i go to the room and compare with the photo, the photo show that have a sofa. but actually no that sofa. but that facility is good.
2018 年 6 月入住 2 晚
Customer Experience Department 于 2018年07月19日 的回复
Dear Chic, We would like to thank you for your kind words. We are glad you enjoyed your stay. The picture you mentioned about refers to another room category. Looking forward to welcoming you back soon. Regards, Customer Experience Department

8/10 还可以

Charlotte，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect location
Perfect location (to Pl. San Marco just in 3 mins), wonderful facilities, except the 14 stairs in the room. But it's an amazing experience to stay in the attic.
2018 年 6 月入住 2 晚
Customer Experience Department 于 2018年06月26日 的回复
Dear Charlotte, We would like to thank you for choosing our hotel and for your kind review. We are really happy you loved our central location, we are indeed situated in the heart of the city. We are glad you enjoyed the attic and we all hope to welcome you back in not so distant future. Regards, Customer Experience Department

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便，整體而言不錯!
整體而言不錯，房間真的雖然蠻小的，但還蠻乾淨的。距離渡船口也很近，幾乎所有主要船線都有到達，附近貢多拉的路線也很不錯。唯一有點不滿的是check-in後被帶到巷子後面的另一棟樓住宿，雖然櫃台人員強調全部都一樣，但付一樣的錢卻不能住原本預定時以為的運河邊房間還是蠻失望的! 不過早餐倒是在水準之上，比一般飯店早餐感覺精緻很多，東西也好吃! 重點是選擇做外面的話可以享受運河美景，非常舒服!
2018 年 5 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
理想的位置
房間的確有點小，而且樓梯比較多。但酒店位置一流，鄰近聖馬可廣場及水上巴士站。

8/10 还可以

Sandra，威尼斯

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
靠近碼頭貢多拉的酒店
酒店的位置極方便，樓下即有餐廳，午餐晚餐都在此解決。由於臨近碼頭位置，一下船不到二十米便到達酒店。但因聖誕節到步，所有2號船均爆滿，便轉搭了水上的士，也是在碼頭下船，十分方便。房間比想像中更舒服，只訂了一晚，有點小後悔，推薦大家可多住一晚。
2017 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

Anita

团体旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
It was supposed to be a 4-star hotel. The first room they tried to put me in was at best a 2. The second room maybe a three. I did not buy the cheapest room. The first room was a closet with a view of a construction tent 3 feet away. The 2nd room was a little biger with a view of another building 4 feet away.The hotel is not in good shape. The bathroom has been updated. The shower is barely big enough to stand in.There are no usable electric sockets in the bathroom. The sockets in the bedroom were so old that the plugs fell out of the wall and were not near the bed or bathroom. A friend upgraded to a water view. It was a better room but hundreds of dollars more expensive, and it still did not meet 4-star standards. The employees were kind and helpful, but the hotel needs a lot of work.
2024 年 5 月入住 6 晚

10/10 超赞

Birgit

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel war toll und sehr sauber. Das Personal war freundlich und zuvorkommend. Das Frühstück war sehr gut und wir haben uns rundherum wohl gefühlt. Wir würden das Hotel jederzeit wieder buchen. Eine bessere Lage kann es fast gar nicht geben.
2024 年 5 月入住 4 晚

10/10 超赞

michaela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, friendly and efficient, close to all amenities, room was lovely with the most amazing view over the lagoon, restaurant served authentic food, thank you
2024 年 4 月入住 4 晚

10/10 超赞

Juergen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Die Lage des Hotels ist unschlagbar gut, vor allem wenn man ein Zimmer mit Ausblick auf die Lagune bucht. Nicht umsonst steht das DANIELI zwei Häuser weiter. Zimmer, Service und vor allem das Personal an der Rezeption hervorragend. Restaurant mit Frühstück ganz OK. Fußläufig gibt es jede Menge sehr gute Restaurants und die "Must Haves" von Venedig wie Markus Platz, Rialto sind gut zu Fuß zu erreichen 😄
2024 年 2 月入住 4 晚

8/10 还可以

Chris

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 5 晚

6/10 一般

Gabriele

满意：员工和服务，清洁度
Das Hotel liegt für einen Besuch in Venedig sehr günstig. Das Hotelpersonal und im Besonderen die Herren der Reception waren sehr freundlich und zuvorkommend, das Service im Restaurant etwas gestresst. Leider war unser Zimmer absolut abgewohnt. Das Badezimmer ohne jegliche Abstellfläche für mitgebrachte Kosmetika. Ein noch erwähnenswertes Goodie des Hotels ist die kostenlose Fahrt nach Murano und zurück - auch wenn dabei ein Kauf eines Glas Gegenstandes nicht Pflicht aber gewünscht ist.
2024 年 2 月入住 2 晚

6/10 一般

Angelia，Mount Airy

满意：员工和服务，清洁度
不满意：住宿条件和设施
This property is overpriced for the condition of the hotel.
2023 年 12 月入住 3 晚

8/10 还可以

PROF. KURT J.G.

2024 年 1 月入住 4 晚

10/10 超赞

Luowen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Thais

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente
Hotel muito bem localizado, quarto espaçoso e ótimo atendimento.
2024 年 1 月入住 2 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Renan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place to stay

10/10 超赞

Vilma

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Liselotte

满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

10/10 超赞

STEFANIA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Camera fantastica con vista incantevole. Personale sempre gentilissimo, disponibile e pronto a riservare sempre tutta l'attenzione necessaria per rendere il soggiorno indimenticabile. Colazione fantastica e il ristorante Principessa, che continua ad essere il mio ristorante preferito in Venezia. Staff di sala eccezionale. Tornerò presto.
2023 年 12 月入住 1 晚

10/10 超赞

Jonathan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Une échappée en amoureux le temps d’un we…
L’hôtel est vraiment top - petit bémol en arrivant car on nous a ouvert la porte d’une chambre standard alors que j’avais réservé une suite junior 20 minutes plus tard tout est rentré dans l’ordre et nous avons pu profiter d’un week end de n amoureux
2023 年 11 月入住 2 晚

8/10 还可以

Shannon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The location was great, easy drop off/pick up from water taxi and so close to most attractions. Staff super nice and helpful.
2023 年 10 月入住 2 晚

10/10 超赞

Jian

2023 年 11 月入住 2 晚

6/10 一般

maricarmen

与家人出行
Great location, walking distance of everything. Great room, amazing balcony with canal view. Only bad thing ; the breakfast; past dated pastries, tasted old, eggs almost watery, bacon undercooked, for a buffet, very few options. And few staff in breakfast

10/10 超赞

Vanessa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

6/10 一般

Richard

满意：清洁度
40th wedding anniversary stay.
We were in Venice to start our 40th wedding Anniversary celebrations. The hotel location was great unfortunately we had no view could not open curtains as brick wall right outside, but that was the chance I guess. I was surprised in this day and age no USB charging devices in the room although it had tea, coffee etc. the phone was old and could be updated with new one with a USB charger on it. While the hotel is in a great location it is a little tired the carpets definitely showing ware and tear. Staff were all excellent especially Hans at check in.
View from hotel
2023 年 10 月入住 1 晚

10/10 超赞

Patricia

2023 年 10 月入住 3 晚

8/10 还可以

Noemi

与配偶出行
满意：服务设施，清洁度
Beautiful views from our room. Convenient transportation.
2023 年 9 月入住 3 晚

10/10 超赞

Mr Christopher

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 4 晚

10/10 超赞

Consuelo

2023 年 8 月入住 1 晚

10/10 超赞

Jiawen，Seattle

2023 年 8 月入住 3 晚

10/10 超赞

Kevin

2023 年 8 月入住 1 晚

10/10 超赞

Patrice

2023 年 8 月入住 2 晚

10/10 超赞

Fernando

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Hotel!! 100% recommendable
We loved our stay in this hotel!! My wife and I stayed in the junior suite with a wonderful view of the sea. The room was beautiful and spacious with modern touches. Great location and a very friendly staff. The breakfast was excellent!
2023 年 8 月入住 3 晚

10/10 超赞

Mitra

满意：清洁度、员工和服务、住宿条件和设施
We loved our stay at the hotel Savoia & Jolanda. We had a beautiful suite with terraces overlooking the lagoon and the views were spectacular. The breakfast was fantastic and having an outdoor restaurant downstairs at the hotel was also great. The staff were mostly cordial and helpful, however, I chipped a filling on a front tooth the night we arrived and asked the front desk for help finding a dentist on a Saturday and while they said they were trying to find me an office that was open I ended up finding one on my own (who by the way was fantastic and did a great job) and as we were leaving for my appointment we saw the two gentlemen at the front desk busy chattering (definitely not busy searching for a dentist for me) and no one ever got back to me or inquired about my situation. The lobby and the hallways of the hotel are in definite need if refurbishing, but the rooms and bathrooms are all beautifully and tastefully renovated. Our only complaint: the shower didn't have a barrier to contain the water and the water would be all over the bathroom floor (for which we had to use lots of towels to dry). This is commonly seen in hotels in Italy and really baffles me as an unexplainable phenomenon easily fixable by either putting a barrier on the floor or adding a glass door! The location is close to hundreds of restaurants and shopping options as it's a 2 minute walk to St. Mark's Square. Also one can take the Vaporetto to Mestre right across from the hotel.
2023 年 8 月入住 3 晚

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hans is still at the front desk--just like our first stay here in 2012. And his service, attitude, and helpfulness was simply superior. The location and ease of access form the airport make this a wonderful choice.
2023 年 8 月入住 1 晚

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施
A phenomenal experience that helped make our visit to Venice so memorable! From the wonderful welcome to the delicious breakfast to the gorgeous room to the convenient location to the amazing customer service it was the perfect stay. The rooms are gorgeous and if you get one with a balcony like we did, we loved sitting out there and listen to the bustle of Venice. Absolutely perfect and top notch hotel. Would highly recommend and stay again.
2023 年 7 月入住 3 晚

10/10 超赞

david

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place, nice staff… walking distance to main attractions and excelente breakfast!

10/10 超赞

James

与配偶出行
满意：住宿条件和设施，员工和服务
everything
2023 年 6 月入住 2 晚

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 2 晚

10/10 超赞

George

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The view out of our balconey was to die for. Proximity to all transportation as well as san marco square was fabulous! The staff worked hard to help us with everything!
2023 年 6 月入住 3 晚

8/10 还可以

真实旅客

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚

10/10 超赞

Joseph J

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Been there 6 times, great location.
2023 年 5 月入住 2 晚

10/10 超赞

Corina

2023 年 5 月入住 3 晚

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
the hotel was close to st mark's square, gondolas and great restaurants. the staff was amazing and friendly. the bed was very comfortable and bathroom was large with a jacuzzi. i will stay here again
2023 年 5 月入住 2 晚

10/10 超赞

venessa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito feliz com minha escolha!
Muito feliz com minha escolha. Café da manhã muito bom. Equipe muito simpática e atenciosa. Pessoal da recepção e do café da manhã muito solicito é simpático: todos, sem exceção. O quarto com vista para a lagoa é perfeito!!! Só deixo uma observação quanto ao box do banheiro, que precisa de uma limpeza mais cuidadosa e, se possível, completar o fechamento do blindex, pois o banheiro acaba molhando um pouco. A ducha é excelente!! No mais, só elogios.
2023 年 5 月入住 3 晚