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Ruiz Milán Hotel

2.5 star property
Travelers relax at the indoor pool while the hotel's friendly team assists with tour arrangements and event planning at this welcoming Veracruz property

Choose dates to view prices

The Ruiz Milán Hotel captures Veracruz's vibrant atmosphere with amenities for all. Enjoy the indoor pool, playground, arcade room, and in-room WiFi. Guests praise the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
The current price is HK$442
HK$521 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room Standard

Iron/ironing board, free WiFi, alarm clocks

Quadruple Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Executive Room

Iron/ironing board, free WiFi, alarm clocks

Executive Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 75 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

Iron/ironing board, free WiFi, alarm clocks

Double Room, 2 Double Beds, Partial Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Partial sea view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Iron/ironing board, free WiFi, alarm clocks

Standard Double Room

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
  • 65 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

Iron/ironing board, free WiFi, alarm clocks

Double Room Executive

  • 247 sq ft
  • Sleeps 4

View all photos for Double Room Standard

Iron/ironing board, free WiFi, alarm clocks

Double Room Standard

  • 226 sq ft
  • Sleeps 4
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About the area

Located on the waterfront, Ruiz Milán Hotel is in Malecon, a neighbourhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, visit Veracruz Harbour. Don't miss out on a visit to Veracruz Aquarium. Visit our Veracruz travel guide
Map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor
    Veracruz Harbour
    2 min walk - 0.2 km
  • Zocalo or Plaza de Armas, the main square of Veracruz, Mexico
    Zócalo
    2 min walk - 0.2 km
  • Veracruz international commerce port in Mexico
    Malecón de Veracruz
    2 min walk - 0.2 km
  • Veracruz Cathedral showing a square or plaza and heritage elements as well as a small group of people
    Veracruz Cathedral
    3 min walk - 0.3 km
  • Carranza Lighthouse which includes a square or plaza, a lighthouse and a statue or sculpture
    Carranza Lighthouse
    5 min walk - 0.5 km

Getting around

  • Veracruz Central Station
    9 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    29 min drive

Restaurants

  • Gran Café de la Parroquia
    1 min walk
  • Restaurant "El condimento" del Hotel Emporio
    3 min walk
  • Plaza gastronómica el refugios del pescador
    2 min walk
  • Don Juan II
    3 min walk
  • Mariscos Tano
    1 min walk

About this property

Ruiz Milán Hotel

Hotel near Malecón de Veracruz
Located close to Zócalo and Veracruz Cathedral, Ruiz Milán Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Airport drop-off service (surcharge), ping pong and wedding services
  • Smoke-free property, a 24-hour front desk and tour/ticket information
  • A porter/bellboy, a banquet hall and a front desk safe
Room features
All 98 rooms include comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
More amenities include:
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and phones

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Exterior
Hotel Mar y Tierra Veracruz
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 1,009 reviews
The price is HK$507
HK$602 total
includes taxes & fees
27 Mar - 28 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 85 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited on-site parking

Things to do

  • Indoor pool
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Lift (51 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (up to 11 years old)
  • Nearby parking fee: MXN 85.00 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz

Frequently asked questions

Does Ruiz Milán Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ruiz Milán Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Ruiz Milán Hotel on 7 Mar 2026 start from HK$442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ruiz Milán Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ruiz Milán Hotel?

Limited spots are available.

What time is check-in at Ruiz Milán Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ruiz Milán Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Ruiz Milán Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 300 per vehicle applies.

Where is Ruiz Milán Hotel located?

Located in Malecon, this hotel is steps away from Malecón de Veracruz and Veracruz Harbour. Zócalo and Veracruz Cathedral are also within 5 minutes. Veracruz Central Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruiz Milán Hotel Reviews

7.0

Good

7.2

Cleanliness

8.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 117 out of 499 reviews
Rating 8 - Good. 165 out of 499 reviews
Rating 6 - Okay. 99 out of 499 reviews
Rating 4 - Poor. 67 out of 499 reviews
Rating 2 - Terrible. 51 out of 499 reviews

Reviews

8/10 Good

Genaro

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice; the rooms were clean. The hotel is located right in front of the Malecon of Veracruz, with a very nice view. Restaurants and everything else are close to it.
Stayed 14 nights in Dec 2025

4/10 Poor

Ana Francisca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Stayed 4 nights in Dec 2024

10/10 Excellent

Celedonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Stayed 1 night in Dec 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025

8/10 Good

Ciro

Liked: Cleanliness, staff & service
Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Stayed 3 nights in Mar 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service

The Port

Old Hotel, nice location close to everything
Stayed 1 night in Aug 2022

2/10 Terrible

christian jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Stayed 1 night in Jan 2023

10/10 Excellent

Lourdes Araceli

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Stayed 6 nights in May 2023

2/10 Terrible

Vatcharapan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar cómodo y tranquilo
Stayed 1 night in Jan 2026

4/10 Poor

Maria Lizeth

Liked: Amenities
Tardaron mucho en darnos las habitaciones que reservamos con un mes de anticipación
Stayed 1 night in Dec 2025

6/10 Okay

Francis

Liked: Cleanliness, amenities, property conditions & facilities
El internet lento o incluso nulo El baño no tiene buen desagüe Se llena todo de agua al bañarse
Stayed 3 nights in Jan 2026

4/10 Poor

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
la habitacion sabanas muy grises,baño con fuga de agua y baño percudido instalaciones en genetal descuidadas albercabpor consiguiente
Stayed 2 nights in Dec 2025

4/10 Poor

Daniel

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La habitación no se siente limpia las almohadas están súper sucias el aire acondicionado es de un interruptor para prender y apagar no se puede regular y hace muchísimo ruido no se puede dormir con eso prendido
Stayed 1 night in Dec 2025

6/10 Okay

JOSE ANTONIO

Liked: Staff & service
Disliked: Cleanliness

Habitación sucia

Habitación en general sucia, estacionamiento muy pequeño. Lo unico destacado es la atención del personal y la ubicación del hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Staff & service
Tiene muy buena uvicacion
Stayed 4 nights in Sep 2025

10/10 Excellent

Erika González

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanta la ubicación de este hotel
Stayed 1 night in Aug 2025

6/10 Okay

Beatriz

Liked: Staff & service, amenities, property conditions & facilities
En general me pareció buen lugar sólo lo ocupaba para descansar, de las cosas que no me gustaron es la ropa de cama y de baño están muy desgastadas y curtidas y que sus pantallas no son smart o compatible para smart. El lugar es tranquilo y amé su café por las mañanas.
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvina

Liked: Amenities
Bueno
Stayed 1 night in Aug 2025

2/10 Terrible

Cuauthli Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
Muy muy mala, es un hotel sucio, hay grietas en las paredes, compramos un par de toallas porque las del hotel están espantosas, huele un poco extraño, no se dejen llevar por las fotos que exhiben en su publicación, no tiene nada que ver con la realidad, no nos hicieron el aseo en una ocasión, el personal es amable en general, pero la propiedad es para no volver nunca. No lo recomiendo para nada, por ese precio hay mejores opciones como el hotel oriente (habitación superior) solo que esta vez no encontramos disponibilidad. Le doy una estrella porque no puedo darle menos
Stayed 4 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Las instalaciones estan viejas y descuidadas, y lo peor que me tocó fue que la señora de la limpieza me tocó para hacer el aseo, le grite que me esperara, y me abrió la puerta, alegando que tienen un horario para limpiar las recámaras, cuando no paso más de 2 minutos de que le contesté que me esperara, me hizo sentir muy incómodo pues estaba vistiéndome cuando abrió, que clase de servicio es ese. PESIMO
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No vuelvo

El hotel es muuuy viejo (de 1947), y se nota, lw falta mucho mantenimiento, segun cuenta con estacionamiento, pero ahi nos dijeron que es muy chico y nunca habia espacio disponible ninguno de los 3 dias que estuve, enfrente cuenta con un área de carga/descarga y ahi se pueden estacionar 3 carros de bateria, tambien, si es que tienes suerte, si no, toca pagar parquimetros... las sabanas estaban sucias, solo un conector en todo el cuarto y no estaba por el área de camas, camas duras con base de cemento casi creo... la puerta se ve facil de abrir por la parte exterior ya que no estan bien cuadradas... elevador super pequeño(3 personas sin maletas apretadas) la television no servía, lo bueno que el clima si... lo use mas que nada para dormir y la vdd ni para eso volveria... lo unico que pudieramos decir que lo salva, y no tanto, es la ubicacion
Stayed 2 nights in Aug 2025