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Owner was FANTASTIC!! Love this hotel and location
The owner of the hotel and the restaurant below is by far one of the kindest, most attentive people I have ever met! TREMENDOUS THANK YOU TO HER!! The hotel itself is AMAZING!! Beautiful and PERFECT location, and the breakfast in the morning was incredible. I absolutely loved the terrace here too!! I couldn’t have asked for a better place in Vernazza!
Highly recommend Pensione Sorriso for a stay in Vernazza. Evelyn was a wonderful host and went beyond expectations in helping us enjoy our stay. The hotel has a bright breakfast area/lobby and a nice patio/garden to enjoy. We stayed in a room with a private bath and balcony. Although no sea view from the rooms, there is one from the patio and the sea is only a two or three minute walk from the hotel.
Pensione Sorriso was a great place to stay. The staff was wonderful and the breakfast was very good. The room was a bit small for 2 people, but otherwise clean and cozy. Just a short walk to the train station.
Pensione Sorriso is a true gem. The all-women staff are incredible: patient, helpful, multi-lingual, always assisting guests, and they carry out everything with such grace. It is a clean, comfortable, welcoming small hotel, with a lovely breakfast. Many come to Cinque Terre, rent a tiny room, and endure crowds; this pensione has a patio and private rooftop terrace where you can relax with a beer in peace, enjoy the incredible views, and smile.
Friendly staff when they were there.
Asked for a takeaway breakfast and there was a bit of a mix up. It worked out.
Great location.
Only staff to greet us and at breakfast - never saw anyone beyond those times.
Some staff could not speak English so it was difficult to communicate (breakfast and cleaners).
Was sure we booked a room with an ensuite (which we did have) yet we were informed it was an upgrade?
Sharon
Stayed 2 nights in Feb 2024
Response from Pensione Sorriso on 17 Mar 2024
Good evening Miss Sharon, Thank you so much for the review, with them we can improve toghether day by day for making the stay of our guests memorable.We are deeply sorry for the misscommunication during breakfast time, but we are glad that at the end everything worked out. In our hotel we have three different types of room, the one that you booked was the Economy room, this type of room doesn't have the bathroom inside, and it is shared with 2 others rooms.The upgrade was changing your room from an Economy to a Standard, this one, on the other hand, has a private bathroom inside, and it's also have an air conditioner.Different service and types of room have different prices too, but when we can we like to surprise our guests with an upgrade, for making their stay more confortable.Still thanks you for the review, we hope to see you again in our beautiful Vernazza.Kindly regards
Pensione belissima, camere rifatte l'anno scorso. marina raggiungibile in 3 min.
Gentilezza unica, colazione super abbondante. Ci siamo svegliate con profumo di brioche appena sfornate, ottima focaccia.