Calgary Vertigo Theatre Hotels

"The staff were friendly and accommodating. I enjoyed my stay and I will be back. Thank you."

"Everything was clean and staff were friendly and quick to help out when needed."

"Located nicely downtown. Hotel itself was clean and well taken care of. AC unit in the room was noisy and needed maintenance. There was valet parking on and offsite. Breakfast was also good compared to most."

"I booked this hotel through the Expedia app, and upon arrival, I was told that they had not received the payment from the platform. Despite already having paid for my reservation, the hotel required me to pay again directly, assuring me that the duplicate charge would be refunded within a couple of days. I agreed under those conditions in order to check in, but it has now been over a week and I have not received any refund or clear resolution. This situation is very concerning and creates a lack of trust. As a customer, you expect proper coordination between the hotel and the booking platform. It is not acceptable for the customer to bear the burden of such issues, especially without any follow-up or accountability. I would recommend being very cautious when booking here and confirming directly with the hotel in advance to avoid similar problems."

"Only thing was that they did not have complimentary bottled water in the room for Bonvoy members"

"Room was clean and bed was made every day as well as towels being changed. Breakfast was better than expected. The only negative I have to say is that check in was stated to be at 4pm and the room was still not ready by that time which left us uncomfortable after a long day of travel."

"Clean room, great location and helpful staff"

"Fast check in, super clean and modern."

"Hotel central AC was turned off, we were sweating the room. I was offered a different room on the assumption that the air would work there, just to find out from the maintenance guy that the whole thing was turned off and they were not allowed by management or owner to turn it on. Front desk offered a fan and said that if I opened the window it should be OK. Hotel is advertised with AC in the rooms, if they are not going to turn it on you should be adviced before making a reservation. Just like when a pool is closed for renovations for example. "