大堂

澤德維多利亞酒店的評價

3 out of 5
澤德維多利亞酒店
3110 Douglas St, Victoria, BC

評價

8.8

優異

10 分評分,優異;1002 則評價中有 566 則" "
8 分評分,不錯;1002 則評價中有 328 則" "
6 分評分,一般;1002 則評價中有 69 則" "
4 分評分,欠佳;1002 則評價中有 20 則" "
2 分評分,很差;1002 則評價中有 19 則" "

9.0/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Xiaoxiao

於 2023 年 3 月住了 1 晚
Sarah 於 2023年3月24日的回應
Thanks for rating us, Xiaoxiao!

8/10 不錯

Yusong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不错
60年代风格
於 2018 年 8 月住了 2 晚

6/10 一般

Christine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Maureen

讚好:整潔度、職員與服務、設施服務和住宿狀況
I Will come back again, Love it here!!!
於 2024 年 5 月住了 2 晚
Krysta 於 2024年5月22日的回應
Hi Maureen, Thanks so much for the great review! We look forward to having you back!

8/10 不錯

karen

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Renovations going on. Room was clean and decorated tastefully for the 80's pool closed, work going on but relatively quiet. Limited parking. Staff great. We will come back.
於 2024 年 5 月住了 1 晚
Krysta 於 2024年5月10日的回應
Thank you for the lovely review! Hopefully we will see you when all the renos are done!

10/10 優異

Lyle

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the friendless of the staff. I would be nice if there was a covered smoking area
於 2024 年 5 月住了 1 晚
krysta 於 2024年5月10日的回應
Thanks Lyle! ten four on the smoking area, we will look into it! Cheers

10/10 優異

cailyn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a cool place, can’t wait to see the other rooms
於 2024 年 4 月住了 2 晚
krysta 於 2024年5月10日的回應
Thank you for the great review! We will see you next time!

8/10 不錯

Astrid

伴侶同遊
讚好:整潔度、職員與服務和設施服務
We only stayed at Hotel Zed Vic for one night on our travels thru vancouver island. We showed up at 3 and immediately rented their free cruiser bikes and rode 16 km all over the city. The hotel staff were super nice and the lobby was funky. We would have liked to enjoy ping pong or the pool in the evening but it was under renovation and there were construction crews eveywhere during the day so thats really the only reason for 4 stars vs 5. The room (rebel room) was cute, on theme, and made efficient use of space. The bed was comfy and it was quiet at night. Thanks for the short stay!
於 2024 年 4 月住了 1 晚
Avery 於 2024年5月7日的回應
Hey Astrid, Thank you for your rockin' review. We can't wait until our pool is open for the summer season. We should be back up and running with all our fun extras by the summertime. See you soon!

10/10 優異

Candace

於 2024 年 4 月住了 1 晚
krysta 於 2024年5月21日的回應
Thanks for 5/5 rating! Can't wait to have you back!

8/10 不錯

Marie Ann

家人同遊
不滿:設施服務
it's a good hotel, but we didnt know that it's under renovation when we booked it, but it's ok,, we hope that we are informed earlier or the moment that we book it, not the same day of our booking. It's a nice hotel for the price 👍
於 2024 年 4 月住了 1 晚
Hotel Zed Victoria 於 2024年4月27日的回應
Marie-Ann, it's unfortunate that you didn't receive information ahead of time about our renovations. We've done our best to communicate it on multiple channels and have ensured our website is up to date. We do hope you were still able to enjoy your stay in one of our newly renovated rooms!

10/10 優異

sherenna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The gentleman who checked us in I think his name was Shawn? Was absolutely amazing! Thank you for making sure everything was awesome!
於 2024 年 4 月住了 1 晚
Avery 於 2024年4月25日的回應
Hey there Sherenna, We think Sean is super awesome too! He is a star here at the front desk and we don't know what we would do without him. Hope to see you again soon!

10/10 優異

Luke

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Had a very pleasant experience
於 2024 年 4 月住了 2 晚
Avery 於 2024年4月25日的回應
Hello Luke,I'm so glad to hear you had a good time. We try out very best to make everyone feel like they are as close to home as possible. See you again soon!

8/10 不錯

Anita

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The pillows are too tall perhaps some smaller pillows will be better. The traffic noise was audible throughout the night. Otherwise, the room is spacious, beautifully decorated and well equipped!
於 2024 年 4 月住了 1 晚
Avery 於 2024年4月22日的回應
Hello Anita, Thank you for your awesome review. We are very proud of our new look. Although we think our pillows are awesome, we know they aren't for everyone, so keep an eye out in the future for pillow options. See you again soon!

8/10 不錯

Lue (Richmond)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Noisy surrounding next to highway, poor sound separation. Otherwise lovely and recently renovated hotel. Still ongoing renovations at staying day. A few facilities can't access. Friendly staff and overall clean and tidy.
於 2024 年 4 月住了 1 晚
Avery 於 2024年4月21日的回應
Hey there Lue, Thank you for your awesome feedback, we really appreciate it! Once our renovations are finished, all the extra noise will be diminished. We hope to see you again during the summer once our pool is back open!

10/10 優異

Ben

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Emma 於 2024年4月6日的回應
Thank you for the great review, Ben!

8/10 不錯

Chanel

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were very happy this place is so pet friendly, we brought our big dog with us and the staff were wonderful and welcoming. The room was small but very clean and adorable with their decorating.
於 2024 年 3 月住了 1 晚
Avery 於 2024年3月24日的回應
Thank you, Chanel, for your awesome review. We love both our furry and non-furry travels here at Hotel Zed. We are glad you all like our newly renovated room, they are super cool with all the new digs!Hope to see you again soon!

6/10 一般

Kelly

讚好:整潔度
不滿:住宿狀況
於 2024 年 3 月住了 1 晚
Avery 於 2024年3月17日的回應
Hello Kelly, Thank you for your review and your patience with us during out renovation. Your suggestions were noted and passed on to our renovation team. Thank you again as your feedback helps us evolve and better our service for another guest like you!

10/10 優異

Fortnite

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Has been amazing. Just the construction is the only reason I put a lower score for around the property but I am pleasantly impressed with the accommodations.
於 2024 年 3 月住了 1 晚
Jess 於 2024年3月16日的回應
Thank you for the feedback! Please come visit us when the renovations are completed so you can enjoy the experience to the fullest.

10/10 優異

Claresta

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pillows fluffy, soft blankets, best staff, amazing service. Visiting the Zed is always a fun time, even when they're uncer construction💞
於 2024 年 2 月住了 4 晚
Emma 於 2024年2月29日的回應
We really appreciate your review, Claresta! Thank you for your kind words. We can't wait to welcome you back post-renovations!

10/10 優異

vanessa

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Facilities were great and the rooms are cute!!
於 2024 年 1 月住了 2 晚
Emma 於 2024年2月29日的回應
Ah thanks, Vanessa! Luckily for you (and us) things are about to get much more great and cute with our current renovations. Come back and visit again soon!

8/10 不錯

Mical

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, don't love the location, very busy road and pretty noisy all night
於 2024 年 2 月住了 1 晚
Emma 於 2024年2月29日的回應
Thank you for your honest review, Mical. The road can certainly be a little bit noisy - sometimes even the earplugs don't cut it! We do hope you'll give us another try when the rest of our hotel, away from the road, is available and newly renovated!

8/10 不錯

Callie

家人同遊, 親子同遊
讚好:整潔度
不滿:住宿狀況
It's pretty run down.
於 2024 年 2 月住了 3 晚
Emma 於 2024年2月29日的回應
Thanks for the review, Callie. You're right, we are definitely in need of some love... and luckily for our guests (and us!) we're undergoing an awesome renovation. We hope you'll come back again one day and experience it for yourself!

10/10 優異

Carla

商務旅客
讚好:整潔度、職員與服務和住宿狀況
I've stayed at Zed multiple times. The rooms are clean and inexpensive for a quick work trip. The hotel is undergoing renovations and I look forward to seeing to upgraded spaces.
於 2024 年 1 月住了 1 晚
Emma 於 2024年2月3日的回應
Thank you for taking the time to leave a review, Carla. We can't wait for you to join us post-renovations. It's going to be pretty special!

8/10 不錯

Shane

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome Staff
The staff was very friendly and helpful. They are doing renos and the new theme will be exciting.
於 2024 年 1 月住了 3 晚
Emma 於 2024年2月3日的回應
Thank you for your kind words about our staff, Shane! We can't wait to welcome you back post renovation - it will be very exciting indeed!

10/10 優異

João

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Unique place, nice and clean
於 2024 年 1 月住了 1 晚
Emma 於 2024年1月21日的回應
Thank for the review, Joao! We hope to welcome you back again soon.

10/10 優異

scott

讚好:整潔度、職員與服務、設施服務和住宿狀況
To me this hotel was the best it seems to encapsulate the victoria vibe, its super friendly the staff were all so pleasant, it seems like management really carecfor all its staff , the pool was nice and warm not hot but not cold a nice balance , the hot tub was nice and they have a cute waterslide also , but i lived that they had gifts in the room like a yoyo and some cute stickers ,, and the rooms are cute modern , i really enjoyed my stay thanks zed , hope to be back in the future soon , peace
於 2024 年 1 月住了 1 晚
Emma 於 2024年1月13日的回應
Wow Scott, thanks for such an awesome review! We're so glad you enjoyed your stay and even happier that our staff left such a great impression. We can't wait to welcome you back soon!

8/10 不錯

Robert

家人同遊
讚好:整潔度、職員與服務和設施服務
於 2024 年 1 月住了 1 晚
Emma 於 2024年1月13日的回應
Thank you for the review, Robert! We hope to welcome you back again soon.

10/10 優異

Yaoyang

讚好:整潔度、職員與服務和住宿狀況
nice
於 2023 年 12 月住了 1 晚
Hotel Zed Victoria 於 2023年12月15日的回應
Thank you for the 5 out of 5 rating! We really appreciate you staying with us and hope to see you again

10/10 優異

Tessa

於 2023 年 11 月住了 1 晚
Hotel Zed Victoria 於 2023年12月15日的回應
Thank you for the 5 out of 5 rating, Tessa! We hope to welcome you back again soon.

8/10 不錯

Allison

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Retro fun, bit noisy!
The retro vibe at Hotel Zed was super fun for my teen daughter and I on a little 3 night getaway to Victoria. Central location but not walkable to downtown. Waterslide, pool and hot tub were great! Room was cute and clean. Nice extras like a yo-yo and comic book. Beds a little worn and uncomfortable. Great value overall. Microwave and fridge nice to have but would prefer in room coffee over lobby. Only major caveat was be sure to have earplugs if you're a light or late sleeper. Highway noise was prevalent and our back window faced a school bus parking lot. So during school time expect the beeping of reversing buses around 8:30-9am. Still would recommend for fun and value! Will be excited to see again post-renovation.
於 2023 年 11 月住了 3 晚
Sarah 於 2023年11月20日的回應
Thank you for the detailed review, Allison! We look forward to seeing you again after the renos!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Sarah 於 2023年11月6日的回應
Thank you for rating us!

10/10 優異

Gordon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and we would stay there again
於 2023 年 10 月住了 2 晚
Sarah 於 2023年11月6日的回應
Thank you for the awesome rating, Gordon!

8/10 不錯

Henry

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Sarah 於 2023年11月6日的回應
Thanks for rating us, Henry!

10/10 優異

Lonni

於 2023 年 10 月住了 5 晚
Sarah 於 2023年11月20日的回應
Thanks for rating us, Lonni!

10/10 優異

Margaret

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
krysta 於 2023年10月24日的回應
Thanks for the 5 outa 5 review! We hope to see you again!

10/10 優異

Rose

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very Kool place Staff was exceptional, We would return when back on the Island
於 2023 年 9 月住了 1 晚
krysta 於 2023年10月24日的回應
Rose , We are so glad you had a great time! We will see you again. Thank you!

10/10 優異

Robert

於 2023 年 10 月住了 1 晚
Krysta 於 2023年10月12日的回應
Dear Robert, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Cheers,The Hotel Zed Team

6/10 一般

Jeremy

讚好:整潔度和職員與服務
Fun little hotel but the property could use some TLC. As much fun as the funky lipstick is the building's are definitely dated and in need of some renovations. The tiles in the bathroom are chipped and behind the funky facade you can see their is a need for some more deeper work to be done.
於 2023 年 10 月住了 1 晚
krysta 於 2023年10月25日的回應
Hi Jeremy,Thank you for the feedback. Spoiler alert we have started some much needed renovations and dare I say Hotel Zed is going back to the future. We do hope you give us another try once everything is completed!

10/10 優異

heather anne

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable, good location, fabulous prices and wonderful staff! What is not to like!!!
於 2023 年 10 月住了 1 晚
Krysta 於 2023年10月12日的回應
Dear Heather Anne,Thank you for the glowing review! Please do come back and stay with us again.Our best,The Hotel Zed Team

10/10 優異

Marieve

於 2023 年 10 月住了 1 晚
Sarah 於 2023年11月6日的回應
Thank you for the excellent rating, Marieve!

10/10 優異

Patricia

於 2023 年 10 月住了 1 晚
krysta 於 2023年10月24日的回應
Thank you Patricia for the great rating!

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Krysta 於 2023年10月12日的回應
Dear Michael,We very much appreciate you taking the time to review us and hope to see you again!Best regards,The Hotel Zed Team

10/10 優異

Anthony

伴侶同遊
讚好:設施服務
The yo-yo was fun, the comic book was a little too dark , I was hoping for a 50's or 60's style. The pool and hot tub was excellent , having the slide was nostalgic. I enjoyed the common area where they served free coffee and tea. You could listen to a record or two also. We will be back
於 2023 年 9 月住了 2 晚
Krysta 於 2023年10月12日的回應
Thanks Anthony we are glad you were able to enjoy all our wonderful and unique amenities and look forward to your next stay with us!All the best,The Hotel zed Team

10/10 優異

Amelia

讚好:整潔度、職員與服務和住宿狀況
Unique all
於 2023 年 9 月住了 1 晚
Krysta 於 2023年10月12日的回應
Dear Amelia. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,The Hotel Zed Team

4/10 欠佳

Areeb's

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Smelly - moldy room. Stay away
於 2023 年 9 月住了 1 晚
Sarah 於 2023年11月6日的回應
Hi Areeb, thank you for the feedback. We are so sorry to hear that we did not meet your expectations. Please feel encouraged to reach out if you would like to further discuss your experience. Thank you again.

2/10 很差

Kathleen

讚好:整潔度和職員與服務
Room was super small. Not even a chair to sit in. Pool right below with screaming kids up til 9:45 pm. Noisy neighbours yelling and slamming doors. Would never stay there again and would not recommend to friends. Price exceeds quality.
於 2023 年 9 月住了 2 晚
Sarah 於 2023年11月7日的回應
Hi Kathleen, We're very sorry to hear that Hotel Zed didn't meet your expectations. We appreciate any and all feedback, positive or otherwise, and will take your comments regarding the room size, noise, and amenities into consideration (we are undergoing a full renovation, so things will look a little different here pretty soon!) Thank you again.

2/10 很差

Tanya

商務旅客
不滿:職員與服務和設施服務
Worst hotel experience ever. Do not stay here. Go a little further afield to an air bnb so that you can sleep and enjoy your life. This place is between a highway and a construction site and Kyle at the front desk is gross. Pile driving at 7am during the week. Saturday at 8am - a skillsaw in a room above me. NOT Awesome. Screenshot the photos for your Instagram and go somewhere else...It's not worth it.
Sarah 於 2023年11月7日的回應
Hi Tanya, we're sorry to hear that you did not enjoy your stay. We appreciate the feedback.

6/10 一般

Nicholas

伴侶同遊
讚好:整潔度
不滿:住宿狀況
It was meh
於 2023 年 9 月住了 1 晚
Sarah 於 2023年11月6日的回應
Hi Nicholas, we're sorry to hear that your stay was unremarkable. We are in the middle of a full renovation and would love to have you back once we've taken Zed back to the 70's!

8/10 不錯

Veronica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel with a personality. Friendly and helpful staff. Far from downtown
於 2023 年 9 月住了 1 晚
Sarah 於 2023年10月12日的回應
Thank you for the review, Veronica!

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Sarah 於 2023年10月12日的回應
Thanks for the great rating!