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"The hotel is beautiful and the rooms are modern and clean. The food is exquisite but pricey. Dinner for 2 was 30 percent more than we paid for the room but worth it. The staff seem new or not well trained. It was a bit faulty towers at times. Many young people but when we walked in to the hotel we were kind of ignored for about 10 minutes while 2 people dealt with one customer in french.. we booked for dinner but when we got to the restaurant there were more faulty towers moments when after being ignored again we managed to interrupt someone and were told we’d have to eat inside which was not what we booked. Eventually a manager came and said just wait 10 mins and we will sort it. It took a Long time to get a glass of champagne, like how hard can it be, but I think it’s just they have a bunch of kids working there out of university over summer holidays. Could have given us a glass of something to say sorry .. but it’s very French. You’re a bit of an inconvenience and definitely some of the team have never operated at high level or under stress. But look beyond because the place is so beautiful. I’d definitely come back but next time rock up in my Ferrari and I might get a different reaction. "

"Clean, safe, and convenient place in Bastogne. Great vibe, memorabilia/decor and friendly staff. Would repeat a visit. "

"Very nice place, great surroundings, the rooms need renovations "

"A gorgeous hotel in the centre of a small town. It was initially difficult to find and locate the entrance to the underground car park but this turned out to be very convenient and totally safe. Check-in was easy but we were surprised that the best way to reach our room was by going out of the front of the hotel to re-enter by another door. This was not a problem and the lifts were good. The room was excellent, with a nice view of the town square. It was large with a king size bed, and a very nice bathroom. The breakfast buffet in the restaurant was plentiful with a wide selection of hot and cold options. The spa was an added bonus. Overall, a superb hotel."

"Lovely hotel, great facilities and very clean"

"Excellent property, perfect parking and nice rooms. "

"Friendly check in. Rooms were nice and breakfast had lots of options. The bar was very nice and unique for drinks. "

"Beautiful place and wonderful food!"

"Ideally located on top of a hill near Spa, this is my little retreat away from the heat, pollution, dirt and noise of Brussels. Staff are very friendly and helpful (thank you Philippe!). My room was very spacious, recently renovated, with a large balcony. Highly recommended."