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Reviews of Holiday Inn Vienna - South, an IHG Hotel

4 out of 5
Holiday Inn Vienna - South, an IHG Hotel
Wienerbergstrasse 7, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 412 reviews" "
Rating 8 - Good. 113 out of 412 reviews" "
Rating 6 - Okay. 25 out of 412 reviews" "
Rating 4 - Poor. 14 out of 412 reviews" "
Rating 2 - Terrible. 10 out of 412 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Boon Ong

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have spoken to Holiday Inn General Manager and requested for refund due to bedbugs condition. He agreed and requested me to go via Expedia to expediate the refund. Kindly proceed and let me know the refund status. Expedia itinerary: 72726778216651 Purchase date: 2 Jan,2024 Booking details Holiday Inn Vienna - South, an IHG Hotel Wienerbergstrasse 7, Vienna, 1100 Austria Check-in: 23 Apr,2024 Check-out: 24 Apr,2024 1 room x 1 night Standard Room, 1 Queen Bed Booked for: Boon Ong Neo Payment details Prices charged include GST if applicable Room price Tue, 23 Apr S$113.21 Taxes & Fees S$11.32 City/local tax Payable at property S$2.85 Total S$127.38 Paid S$124.53 [Visa 1077] Pay at property S$2.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area; easy access from airport (walking distance from Wien Medling Station), reasonable rate, helpful staff
Stayed 5 nights in Apr 2024

6/10 Okay

Genti

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, friendly staff, tons of food ariund
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good for families and business.
This hotel is great for families and business travelers. It is just a few minutes drive to the palace and luxury shopping districts. The rooms are comfortable and clean.. Highly recommended.
Stayed 1 night in Jan 2024
Response from Frontoffice on 11 Feb 2024
Thank you for this wonderful feedback.I am glad you had a good stay with us and hope to welcome you back in the future.Kind regards from Vienna,Adell Domitzi

10/10 Excellent

Ongelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A I would absolutely recommend & choose this location a second time.
Stayed 7 nights in Dec 2023
Response from Frontoffice on 16 Dec 2023
Dear Ongelique,thank you for your stay and for leaving such a nice review.We hope to welcome you back again soon.Kind regards from Vienna,Adell Domitzi

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, lovely rooms, great views great gym, too low weights but can’t mention how great the room was enough
Stayed 6 nights in Sep 2023
Response from Frontoffice on 16 Dec 2023
Dear Omar,thank you for this lovely feedback.We are glad you enjoyed your stay with us and are looking forward to welcome you again.Kindest regards from Vienna,Adell Domitzi

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to public transit lines, convenient location for groceries. Staffs are quite nice.
Stayed 2 nights in Nov 2023
Response from FrontDesk on 26 Nov 2023
Dear Michael,Thank you for your 5 star review.We are happy you had a wonderful stay with us.I will forward your kind words to my colleagues as I am sure it will brighten their day.Kind regards,Adell Domitzi

8/10 Good

Zihni

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from FrontDesk on 26 Nov 2023
Dear Zihni!Thank you for staying with us and leaving a review.We hope to see you again.Kind regards,Adell Domitzi

8/10 Good

Libra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from FrontDesk on 26 Nov 2023
Dear Libra,thank you for your stay and for taking the time so send a review!We are looking forward to your next stay.Kind regards from Vienna,Adell Domitzi

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Super clean hotel, friendly staff, modern design and decor, comfy beds, amazing shower, and got upgraded to floor 17. Great location, with a bus stop right outside and 5-10 min walk to tram stop. Plus a shopping mall attached so brilliant to grab some food / drinks on the go and travel tickets. Excellent value for money. If I was to come back to Vienna I would definitely stay here again and would recommend to everyone. Just a shame we didn’t get to try out the restaurant on the top floor.
Stayed 3 nights in Oct 2023
Response from Adell Domitzi on 16 Nov 2023
Dear Kate,thank you for your stay and taking the time to leave a review.I am glad you enjoyed your stay with us and I hope to welcome you back in the future.Kindest regards from Vienna,Adell Domitzi

10/10 Excellent

YUANBIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental brand hotel, quaity guaranteed. Expedia rate is very competitive, booking process is very easy. nice room. friendly staff
Stayed 2 nights in Oct 2023
Response from Adell on 21 Nov 2023
Dear Yuanbin,thank you for the nice feedback.We are looking forward to your next stay.Kind regards,Adell Domitzi

8/10 Good

Andy

Stayed 3 nights in Sep 2023
Response from FrontDesk on 26 Nov 2023
Dear Andy,thank you for taking the time to share your positive review.Kind regards from Vienna,Adell Domitzi

8/10 Good

Rajmani

Travelled with family
Liked: Amenities
Nice location and well connected place by public transportation. Worth recommending place for stay in Vienna .
Stayed 3 nights in Sep 2023
Response from Front Desk on 21 Nov 2023
Dear Rajmani!Thank you for your kind feedback and recommending us.We are looking forward to welcome you back.Kind regards,Adell Domitzi

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Door key system was an issue, but Staff was excellent helping us
Stayed 1 night in Sep 2023
Response from Frontoffice on 11 Feb 2024
Dear Paul,thank you for your 5 star review.We are happy you had a wonderful stay with us.I hope to welcome you back in the future.Kind regards,Adell Domitzi

6/10 Okay

abbas r

Travelled with family
Liked: Cleanliness
they do not have the cooler . they do not have king or queen bed

4/10 Poor

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Way too long to get to the airport especially by public transportation. Hotel was nice...clean BUT no adjustable air conditioning, no fan, no way to crack open windows and it was hot. We were on the 16th floor. Staff way nice. Wish I knew more German.
Stayed 6 nights in Aug 2023

10/10 Excellent

sirisin

Liked: Amenities
Clean place and staff is very friendly
Stayed 4 nights in Aug 2023
Response from Frontoffice on 11 Feb 2024
Dear Sirisin,thank you for your 5 star review.We are happy you had a wonderful stay with us.I hope to welcome you back in the future.Kind regards,Adell Domitzi

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean and quiet room. Breakfast buffet is high quality and full of great choices even if you’re vegetarian.
Stayed 4 nights in Aug 2023
Response from Frontoffice on 11 Feb 2024
Dear Rod,thank you for choosing our hotel for your stay and taking the time to leave a review.I am glad you enjoyed your stay and I will forward your compliments to the staff as I am sure this will make them just as happy.We are looking forward to your next stay.Kind regards from Vienna,Adell Domitzi

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, reasonable rate,
Stayed 3 nights in Aug 2023

10/10 Excellent

Tracy, Amherst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff. Beautiful and clean property
Stayed 1 night in Jul 2023

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Vienna
Great new hotel in Vienna. My go to hotel when I go to Vienna.
Stayed 2 nights in Aug 2023

6/10 Okay

Anca

Travelled with partner
The room wasn't 4 stars hotel. We didn't have a mini bar fridge, no seif, no bathrobe, the cleaner didn't clean, didn't bring new coffee. I paid with expedia city tax and they asked me again to pay at reception even if I showed them the receipts.
Stayed 3 nights in Aug 2023

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Mariya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has the stores and shops near, plus there is a bus stop in-front of it so you can connect with the metro and other transport. The view is also amazing if you on a higher floor
Stayed 4 nights in Jul 2023

10/10 Excellent

Jörg

Stayed 5 nights in Jul 2023

10/10 Excellent

Alexandru

Stayed 1 night in Jun 2023

10/10 Excellent

Charis

Stayed 1 night in Jun 2023

8/10 Good

samir

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful. The hotel is clean. They do a good breakfast. It would be good if the rooms had a safe and a fridge. My shower did leak water, because of a gap between the shower door and glass panel. The hotel is far from the City centre. A bus stop is right outside the hotel. There isnt much by way of restaurants in the local area. Overall i enjoyed my stay here.
Stayed 4 nights in Jun 2023

10/10 Excellent

Elizabeth Mary

Stayed 3 nights in Jun 2023

8/10 Good

Tersia

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. The A/C system was difficult to understand. We were really warm for a couple of nights before we were able to figure it out. The staff was outstanding.
Stayed 4 nights in May 2023

10/10 Excellent

Annamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bus stop right outside the hotel which is very convenient. Also a shopping centre and some grocery stores by the hotel as well. The room was comfortable and the shower fab.
Stayed 2 nights in Apr 2023
Response from Holiday Inn Vienna South on 25 Apr 2023
Dear Guest,Thank you for choosing Holiday Inn Vienna South and for reviewing your stay with us. I am glad you overall enjoyed your stay with us and look forward to welcoming you back again soon!Best Regards,Front Office

6/10 Okay

Michael G

Travelled with family
Liked: Cleanliness, staff & service
The hotel is newer and overall a comfortable place to stay, except for one major issure. The building's heating system's lowest setting 75 degrees. This was too warm for us. The hotel could not do anything to correct the situation becasue the hotel's air conditioning had not been switched on yet, so we could not cool the room down. Their only helpful suggestion was to turn the heat off in the room. This did not do anything to lower the temperature below 75. On the second day we asked for a fan, they brought us a small fan to use. They did tell us many guests had also complained about the temperature in the rooms. So they had many complaints but took no action to correct it. We were glad to check out.
Stayed 3 nights in Mar 2023
Response from Frontdesk on 31 Mar 2023
Dear Guest,Thank you for taking the time to write a review about your recent stay with us.I am very sorry to learn about the described events and would like to sincerely apologize for the inconveniences caused.I truly hope you will give us the chance to prove that we are indeed better hosts and I would be more than delighted to welcome you as our guest again in the near future.Best Regards,Your Front Office TeamHoliday Inn Vienna South

4/10 Poor

Peter

Stayed 6 nights in Mar 2023

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Holiday Inn Vienna South on 25 Apr 2023
Dear Guest,Thank you very much for your kind feedback. I am happy you had a pleasant stay at Holiday Inn Vienna South and look forward to welcome you again in the near future!Best Regards,Front Office

10/10 Excellent

Julija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Holiday Inn Vienna South on 25 Apr 2023
Dear Guest,Thank you for choosing Holiday Inn Vienna South and for reviewing your stay with us. I am glad you overall enjoyed your stay with us and look forward to welcoming you back again soon!Best Regards,Front Office

8/10 Good

Annar

Liked: Staff & service, property conditions & facilities
Pros: Clean rooms, helpful staff, good value. Magnificient views from the hotel restaurant. The hotel is located right next to the bus line 15A, which provides an efficient connection to the underground and to trains out of town. Cons: The sofa bed was very hard, and really uncomfortable to sleep on. The hotel should have had some extra cushions available to help with that. The breakfast buffet, while absolutely decent, could be more varied and tasty. The way the elevator security is set up, it's cumbersome to co-ride with other gyests, so maybe not so eco-friendly in a high-rise building. All in all I recommend this hotel.
Stayed 3 nights in Feb 2023
Response from Front Office on 27 Feb 2023
Dear Guest,Thank you very much for your detailed feedback about your stay at Holiday Inn Vienna South.We are very sorry to hear that you were so unsatisfied with some of the aspects of your stay, thank you for raising your concerns with us.We sincerely hope to welcome you back at the Holiday Inn Vienna South. If there is anything we can arrange for a future stay, please do not hesitate to contact us directly. Best Regards,Your Front Office TeamHoliday Inn Vienna South

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality from all members of staff. English speaking so mever had issues with the language barrier. Breakfast was quite nice and well supplied with an amazing view of the city. Rooms were very clean and comfy beds. Highly recommended and would gladly stay again!
Stayed 3 nights in Feb 2023
Response from Front Office on 27 Feb 2023
Dear Guest,Thank you for taking the time to write a review about your recent stay with us.It’s fantastic to read how much loved staying with us. Thank you for your kind comments.We look forward to welcoming you back to the hotel again.Best Regards,Your Holiday Inn Vienna Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Meryem

Stayed 1 night in Jan 2023

10/10 Excellent

Roman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Meena

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Vienna
Very nice new hotel in Vienna with a big garage
Stayed 2 nights in Dec 2022

10/10 Excellent

Andreea Omerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Sheldon, Edmond

Response from FrontDesk on 26 Nov 2023
Dear Sheldon!Thank you for your feedback. We are happy to that you enjoyed your stay with us and hope to see you soon again.Kind regards,Adell Domitzi

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. It’s like 15 min with tram to the centre. 30 min in the bus in front to Schönbrunn.
Stayed 3 nights in Dec 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean & modern
Stayed 3 nights in Dec 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Wonderful hotel and room. It’s only complaint was that had to call the front desk for hiccups from room service. The remote was missing when we got there, towels another day, coffee another. Front desk was really quick to respond. Room really nice and clean. Location nice if you like to use public transportation.
Stayed 4 nights in Nov 2022

6/10 Okay

Seyed Masoud

Stayed 1 night in Nov 2022
Response from Frontdesk Holiday Inn Vienna South on 21 Nov 2022
Dear Guest!Thank you very much for taking time to review your recent stay with us!We hope to welcome you again in future!Kind regards,Frontdesk Holiday Inn Vienna South