This was out first experience with VRBO, and I don't think anything is going to be able to top it!
The Imperium Residence owner and team were a delight! Upon arrival, they greeted us, showed us how everything in the apartment functioned, made sure we had easy access to them with any questions (we had a few) or problems (we didn't have any), and even stocked the refrigerator with a few items for us, and had snacks out at arrival. We were provided with a crib. They made dinner reservations for us when we made that request. They happily arranged transportation to the airport as well, and even asked us if we would like them to come help us with the luggage down to the car.
The residence itself is beautiful, and in a lovely, historical building with a nice view of the Neuer Markt square! Great attention to details in every gorgeous room, with the latest in technology. Every bedroom is beautifully appointed. Any amenity you could think of has been provided. The kitchen has any items you would need to make a meal, should you choose to do so.
As a family of 6 adults and a baby, and wanting the ability to spend time together in the evening when baby was asleep, this was the perfect solution for us. We can't wait to come back here!