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"They had one parking lot attendant many times with 20 to 30 people waiting on cars to be delivered. Sofa had body fluid on it. It was filthy, the mattress was disgustingly lumpy bad and old. Terrible service at breakfast incompetent waiters and waitresses. I will never stay at that location again and I’m questioning Hilton from this point on."

"The parking was ok for me,I did valet parking "

"The location, staff physical place were all great. The bed was clean and super comfortable. Unfortunately the last roommate I got was super noisy. He came in after midnight and switched on all the lights and once he was in bed—he coughed all night. I thought he was maybe really sick…I sort of wished I had a 95 mask. Luck of the draw. "

"I paid for room almost $600 but Expedia didn’t send me breakfast. "

"Lovely stay and we are at Toro right in the hotel. Fabulous dinner"

"The property was in excellent condition and excellent location on the riverfront and easy walk to Michigan Ave shops and restaurants. The only downside is that this whole area is extremely loud well past 3am(loud motorcyclists, cars revving and loud music from passing cars). It was impossible to sleep much, even though the room was new, fresh, and clean. If you're used to city noise, you'll love it!"

"Helpful staff. Some of the fixtures in the room would use updating, like our bathroom doorknob and shower drain, but we enjoyed our stay overall."

"Everything was wonderful. The only issue I had was being approached several times in just 24 hours to talk about timeshare."

"The hotel was clean, staff was friendly and very helpful. My room was clean and the breakfast buffet was phenomenal. I recommend this hotel and will be a returning customer."