「We enjoyed a three night stay at Mai Chau lodge. As the lodge was quiet being mid-week, we were given an upgrade which was a nice surprise. Our room was spacious with a lovely balcony overlooking the pool and lake. The local food offered in the restaurant was lovely. As options in the town were a bit limited we ate there every night. Location was excellent for visits to the outlying villages- all in an easy walk or cycle. Best of all were Ninh and her staff. Always friendly and eager to help and...
「예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고...
빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다.
그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다.
좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요」
「Beautiful hotel in a beautiful setting. My room was large, clean and had great amenities. The staff were very friendly and helpful. The restaurant was fantastic, great selection for breakfast buffet, lunch and dinner menu had a variety to choose from.」
「 Service is really good. Staff is helpful, even though the English level is not so high, but you can feel they are trying to help. Food is great. We like the tranquil environment and the not-so-touristic village just in front of the gate. 」
「Our room was very spacious, but basic. No frills at all. The heated pool was lovely, but after swimming peacefully for about 15 minutes my husband joined me and so did a staff member. She sat on a chair and did a speaker phone call with family (including an excited, screaming child) and ruined the whole peaceful o space. We wound up leaving and he didn’t swim because it was just awkward. A shame because that’s why we chose this hotel. The woman at the restaurant was amazingly kind. Overall it...
「Great location with beautiful site. Rooms were very good. The staff was very polite and helpful.
We rented a scooter at the hotel premise and visited hot spring, waterfall and villages.」
"We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. "
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."