I was very disappointed with my one-night stay at the Valza Boutique Hotel on October 28th. Based on our experience, the hotel fell short of both "comfort" and "boutique" standards.
Upon arrival, we were informed that the elevator was out of service, leaving the stairs as our only option. Since parking was in the lower level, this meant carrying our luggage up multiple flights of stairs. The receptionist made no offer to assist, which was particularly disappointing under the circumstances.
The two-bedroom suite also lacked basic conveniences. There were no accessible electrical outlets near the bedside tables in the king bedroom, and the twin bedroom had no bedside tables near the outlets, leaving us to put our charging devices on the floor. The bathroom was equally poorly designed, with only one difficult-to-access outlet beneath the vanity. The shower had no shelf for toiletries and no convenient place to hang or reach a dry towel. The towels themselves and bathmat were worn thin.
These may seem like small details individually, but together they made for an uncomfortable and inconvenient stay. Between the lack of assistance, the broken elevator, and the poor attention to basic room functionality, I would not recommend this hotel.