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"Room is very clean. Luke handled our check in for our late arrival and greeted us as we were arriving. Helped us with getting our key from lock box and with a great parking spot! And a bottle of wine awaiting for us in our room, too! How kind and thoughtful! Also Luke had met our request for extra pillows, and left a trolly in our room so we could get all our luggage etc from our car to our room!"

"Very clean but sink and carpet stains"

"Yes fantastic view "

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "

"It was like home away from homeWe all felt comfortable and relaxedWe wish we could stay longerThank you"

"Well maintained rooms, it was clean and tidy fresh towels and face cloths daily. The staff were very polite. Would go back and stay there again worth the amount paid."

"Nice location in a tidy house, lovely estuary through the back yard"

"Great communication with the owner. The view is spectacular, and it is easy to walk to the beach, plus the beautiful cafe/restaurant in the cove. thank you "