6/10 Okay
Verified traveller
10 Apr 2024
Liked: Cleanliness
Do Not Stay in Winter
There is a lot to like about this property - beautiful development, convenient to both ski areas, views of MRG and Mt. Ellen, dog friendly, each bedroom has a private bath, washer/dryer/dishwasher, hot tub, spacious mud room w lots of storage. Unfortunately the complete lack of care by property management made this a terrible experience, and I would recommend against a winter visit. There were 2 significant storms while we were there - 5 inches and 12+ inches, and at no point in the 5 days was any snow clearing done. There was 1 shovel and empty sand bins. I shoveled the entire driveway and all 3 parking areas the upon arrival, but since the very steep driveway needed to be sanded, only the car w studded snow tires could go down. Despite multiple calls, Vacasa never brought sand or managed snow removal (along with several other smaller issues that should have been resolvable). In the second storm we had to shovel a walking path up the driveway, all around the house for hot tub access, and clear the roadside parking ourselves. The EV car in our party had to park in town, as there was only parking for 2 at the road, and the EV charger was inaccessible without snow removal and sanding. I ended up having to stay an extra day because time lost to shoveling and transportation caused so much delay. One of the resolvable issues was that there was not cookware compatible w the induction stovetop, so assume you have to bring your own pots/pans. Great property, atrocious management.
Verified traveller
Stayed 5 nights in Mar 2024