预订华尔道夫酒店宾馆住宿限时优惠

“Never been to Hilton honors property where they tell you test the key (physical or digital) doesn’t work because the battery on the door is dead. That sounds absolutely ridiculous, then say I can let you in but you won’t be able to leave. WHAT?! Then only when I call honors customer service and wait 2 hours they call and get it fixed miraculously. Wow, but then lie on the computer and say they offered me a refund no the heck you didn’t. Horrible customer service they are liars and told me a……

“I have great experience with the staff!!”

“Clean, professional ”

“The room was clean but the property conditions could be better. The pool needs a deep cleaning. The building is old but they try to maintain it. I would stay again, though. Just probably wouldn’t go to the pool. It wasn’t dirty just old.”

“Did use the gym or the laundry. Hallways looked like garbage. Lights broken and the carpet needs to be replaced. Staff at desk had the nerve to make us sogn a document saying unless room was inspected at check out they would keep my deposit. Also only the people on the reservation were allowed in the room. No parties, I was there with a five year old for dance competition. I have never seen that in a Hilton hotel. Deposit is higher than usual for incidentals. ”

“The kitchen was great and clean. The sofa had some stains.”

“In spite of construction, it was a clean and nice facility. Bar area a little slow for on Saturday it was shut down before 10pm. ”

“Girl staff was so rude and impolite. The Indian guy was great he helped a great deal I changed rooms4x in one night which was supper wrong And they gave me a double bed took why that when I wanted a single bed ”

“Everything was excellent & we enjoyed our stay & felt very safe as my grandson had to have surgery that week & all was very tidy & clean.”

“This is the best hotel in DC”

“Breakfast was great, rooms were very clean and nice, staff was friendly.”

“The property itself isn’t bad but the noise volume was unbelievable. The Breakfast is nothing at all besides Cold cereal, coffee, and Oatmeal packets. The room have been semi remodeled but aren’t anything to brag about. ”

“Clean room | helpful staff | easy checkin ”

“Friendly, efficient staff, clean room, good price, nice fitness center.”

“The staff is friendly and knowledgeable about the surrounding area and its history. ”

“Excellent location and clean ”

“The smell of skunk marijuana will overwhelm you throughout the entire place. ”